Afreight Cargo Pte Ltd has been serving the logistics needs of Singapore's diverse community since 1993, with its Lucky Plaza outlet strategically positioned along Orchard Road. The company has established itself as a trusted freight forwarding service, particularly popular among Filipino and Indonesian communities in Singapore.
The company specialises in door-to-door delivery services, with a strong focus on balikbayan boxes - a service that allows overseas workers to send packages filled with goods and gifts back to their home countries. This has made Afreight Cargo a familiar name among expatriates looking for reliable shipping solutions to maintain connections with family and friends abroad.
Beyond balikbayan box services, Afreight Cargo handles a comprehensive range of cargo and logistics solutions for both local and international shipments. The company provides cargo handling, shipping coordination, and delivery services for various types of goods. To ensure peace of mind for customers, Afreight Cargo offers a tracking system that allows clients to monitor their shipments using a unique tracking number throughout the delivery process.
Located on the third floor of Lucky Plaza at 304 Orchard Road, the office is easily accessible within one of Orchard Road's busiest shopping centres. The company maintains regular business hours from Monday to Friday, typically from 8am to 5pm, though it's advisable to call ahead at +65 6235 1011 to confirm operating hours and discuss specific shipping requirements and pricing.
6235 1011
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 9 am
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Friday
9 am–7 pm
Saturday
(Today)
9 am–6 pm
Sunday
9 am–7 pm
Menu information is not available at this time.
Photo Gallery
The reception area of Afreight Cargo Pte Ltd, featuring their logo and service information.
A securely taped cardboard box with shipping labels and handwritten addresses.
A damaged cardboard box with yellow tape, showing the Afreight Cargo Pte Ltd logo and contact number.
Two large cardboard boxes wrapped in plastic, branded with Afreight Cargo Pte Ltd.
I am so upset and disappointed.Afreight should hire more manpower or atleast 2 person to assign for collection. The one who collected my Extra Tall Box really struggle coz he is alone and skinny old uncle. He almost drop my box being transfer to the truck that is why I have to lend my hand and my strenght just to make sure my box will not drop and being damage.. My concern is I pay for it, I hardwork for it. Earn and save just to pay the cargo. I think We deserve a better services.
prankista01
customer service for this company is far from being customer oriented.
1. Been dealing with this company for a long time now and yet they still cannot get my number right.
2. I have explained many times on the phone that I have 2
address (both residential) and yet they still mix it up and cannot grasp the meaning of having 2 different address. (omg) Mind you, even if you explain in vernacular they are still lost!!!
3. Missed pick up day and blamed it to the driver saying they are beyond their control. like really??? cant you atleast communicate that the pickup will be moved to a different day so that im not waiting for nothing? What is the purpose of your Whatsapp business line when ive been communicating with you on that platform with payment nonetheless???
4. One of the box that was picked up did not have the packing slip and when i called to ask if possible to send it via Whatsapp, the answer i got from was "No, you have to personally bring it over because if you send it through whatsapp, we still need to print it." LIke you can accept money via Whatsapp but not the packing slip. Right! Pure Laziness!!!
Really not sure if the people answering your phones knows what Customer Service means. Probably they are in the wrong line of business.
Zaidee Barbero
My box was opened and they took some of the stuff inside, all was mixed up inside. I paid for the storage fee yet I got this kind of service. Tried to call them but no answer, sent them text message but no response.
Jet O
The boxes were not delivered on the scheduled day. The timing for the box delivery is not definite so I waited the whole day. Then around 6pm, they'll tell me that my boxes cannot be delivered. 😂😂😂
Their delivery service is ok-ish, but not all of my boxes were delivered on time. Some boxes are also deformed as they arrived.
They are also not consistent with what they say to their customers. One of my boxes got delayed kasi wala daw magdedeliver. Two weeks after I followed up, they told me that I still need to pay some surcharges to get my box delivered. :(
Lastly, they tax used laptop, even super old ones whose keyboard isn't working anymore. 😅
I rarely give reviews, but my disappointment on their service pushed me this time. :)
Better use other cargo delivery services.
Jovelyn Biboso
The worst pick up man i know ever!! Last friday is my pick up time for my box to philippines i waiting until night nobody come to pick up and i msg the office they say reschedule to monday they dont give u time to pick up. And today im waiting until 3pm coz i got appt to the Dr. Again i msg the office if what time they must pick up my box and they say before 3pm or after 3pm.
Positive Reviews
Nelie Lopez
So far so good. It's my fourth box this july 17, 2025. Actually the office always told me that there is no specific time to pick up. So i will always make sure that i am at home when they come to pick up my box.
But this Time when I asked them to deliver me another box, their pick up team said they will not deliver A box because there is another team delivering a box.
Hmmmmm..... Then you need to wait again.
Anyway hope that they will continue to deliver good service to everyone.
Marilyn Deypalubos
Good service. Less than a month the delivery in Visayas area. I'm so Happy with service.
Jodith Pilaspilas
The staff are very Nice and helpful .. I will always choose Afrieght, my trusted balikbayan box. They handle it with care and no issue at all. You no need to worry about the things inside the box it's safe . And one more I like they shipped it very fast .My family everytime received (ILOILO) is less than a month ..
