Apple Genius - Technical Support Specialist

Apple Store ION Orchard is seeking passionate technical support specialists to join our Genius team. Provide world-class technical support and repair services for Apple products while delivering exceptional customer experiences.

As an Apple Genius, you will diagnose and resolve technical issues, provide product training, and help customers get the most out of their Apple devices. This role offers comprehensive training and career growth opportunities within Apple's retail organization.

• Strong technical aptitude with Apple products
• Excellent problem-solving and communication skills
• Customer service experience preferred
• Ability to work in a fast-paced environment
• Passion for technology and helping others
• Certification in computer repair is a plus