Zara has transformed its ION Orchard presence into a cutting-edge fashion destination following a major refurbishment that sets new standards for retail innovation. Spanning multiple levels across units B2-03/04/05 and 03-05, the flagship store features advanced self-checkout areas, express pick-up services via mobile app, and in-store item search technology that streamlines the shopping experience for Singapore's fashion-forward shoppers.
The newly redesigned space reflects Zara's commitment to sustainability with a dedicated programme for collecting used clothing, alongside modern fitting rooms and curated displays showcasing the latest trends from Women, Men, and Kids collections. Shoppers can browse everything from seasonal statement pieces and wardrobe essentials to accessories, all presented in a sleek contemporary environment that mirrors the brand's fast-fashion philosophy.
Beyond the physical retail experience, Zara ION Orchard integrates seamlessly with digital services including order collection and mobile app-enhanced shopping. This multi-level flagship represents one of Zara's five key Singapore locations, serving as a must-visit destination for Orchard Road fashionistas seeking the latest international trends delivered with Spanish brand's signature speed and style.
6403 7398
Location Unknown
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
(Today)
10 am–10 pm
Sunday
10 am–10 pm
Menu information is not available at this time.
Photo Gallery
Mannequins display elegant dresses in a modern shop window.
Interior view of a modern Pedro store showcasing handbags and shoes with customers browsing.
The entrance to a Zara clothing store with mannequins displaying outfits and racks of clothes inside.
Zara store interior with clothing displays and the Zara logo visible.
Mannequins display new collection clothing in a Zara store with folded apparel and shoes.
A man examines a display of stylish sneakers in a retail store.
Zara store interior showcasing men's fragrances and a selection of jackets on hangers.
A rack of jackets in various colors, with a price tag for a jacket.
The Zara store entrance with mannequins displaying fashion in the window.
The exterior of a Zara store in a modern shopping mall, showcasing mannequins in the window.
A beige linen dress with ruffled sleeves and button detailing from Zara.
Interior view of a Zara clothing store with racks of apparel and shoes on display.
A mannequin displays a black strapless dress and boots in a clothing store.
The Zara store entrance with a prominent "SALE" sign and shoppers inside.
Interior view of a Zara store with mannequins displaying fashion apparel and shoppers browsing.
Interior view of a Zara clothing store with racks of apparel and shoppers browsing.
Interior view of a Zara store with racks of clothing and a sign for fitting rooms.
A display of women's dresses and a sweater with skirts in earthy tones.
Interior view of a Zara clothing store showcasing a variety of apparel on racks.
The Zara store entrance with its illuminated logo on a textured wall.
A rack of jackets and shirts in a clothing store, with a price tag for a jacket.
Interior view of a Zara store with clothing racks and a prominent 'SALE' sign.
Interior view of a Zara clothing store showcasing a variety of apparel on racks and tables.
Interior view of a Zara clothing store showcasing a variety of apparel on racks and mannequins.
Mannequins display summer fashion outfits, including dresses and coordinated sets, in a well-lit store.
A white Zara blouse with ruffled details and decorative circular cutouts on the collar and cuffs.
The store floors should be housekeeped and sweeped clean. I find the fitting rooms very dirty and full of hair as though it hasn’t been cleaned for awhile. I have to try on clothes without touching the dirty floor. It does not give me a good shopping experience.
Grace
Came twice on weekday with my little boy. Place not crowded. Need to get a shirt for hubby, both time no staff bother to attend to me. I even have to measure and check shirt size myself. Went to payment counter on male floor level, found out could not use Nets. Click on cancel and the male malay staff assume I was going to walk away with the shirt, talk to me in a loud and rude manner. Told me to just go upstairs to settle payment.
Jay Bee
Store is fine returns are annoying here and at the Shoppes store. For some reason they have to see your physical credit card and your virtual one since you made the sin of paying by card? And the tone is accusatory like I found the clothes on the street and am returning them? Like just refund already to the original account. What exactly are you implying? Is it some huge fraud noone else is aware of? What if someone else paid for me and I don't have their card with me? Makes me want to stay away from this store. Salesgirl won't even smile and asks as if I'm some sort of criminal. I can go elsewhere and be treated much better thanks. Stay away. Also fitting rooms in desperate need of vacuuming
Cindy Liu
I saw a pokerdot dress from Zara on the FB advert and wanted to try it out. The store assistant (Sophia) told me they need 10 to 15 minutes to bring out the piece and it'll be placed at the "collection items" stand. My name and phone number were taken for them to notify me. I waited more than 20 minutes at around that stand, and eventually asked another staff about it. He checked and told me that it was "REJECTED". I was furious. If the request cannot be fufilled, someone should have the courtesy to inform the customer. Otherwise, what for taking down the contact info?? This is really bad customer service. I shall not patronize the store any more.
Jin S
I found some staff to be quite careless and rude in their attitude. I don't understand why the staff chose to be rude when it would have been easy to speak politely. In my experience, people in other countries are generally much more courteous. It's unfortunate.
Positive Reviews
Asiatainment Singapore
For work purposes, we came here today looking for outfits suitable for our project.
Thanks to the warm and helpful assistance from these two lovely staff members,
Mikey and Nick, we quickly found the right items.
The whole experience was pleasant, efficient, and enjoyable.
A big thank-you for making our shopping so smooth and delightful today!
Aloysius
Good job team! I went to the ion store with no idea on what to choose. But the staff shows me around and give suggestions on what to get for my niece for her formal event ,shes around her age. My niece love the outfit. I'm so thankful to her for her ideas. Should keep n recognize such staff! Good job team! Will patronize the stores again. Keep it up dear staff.
Fonouvdior
Zara store in ion orchard Singapore. Two storey men and women fashion, this brand has been a prominent name in the business
Gatsby
They have lots of assortment during sale period. It is quite convenient self services in fitting room and purchase; Self check in fitting room_ tag your items at the entrance then, get in the assigned fitting room then tag again when you go out from fitting room. For the purchase with a card, there are posts for self check out as well which lessen waiting time by separating purchases and return or exchange.
Cristina Charito
I want to express my sincere appreciation for Sya at Zara Orchard. He went above and beyond to assist me during my visit, showing a level of dedication and attentiveness that truly stood out.
Not only was he cheerful and friendly throughout, but he also took the extra step to show me a sample insole from his own shoes, just to help me better understand the fit, as the pair I was trying felt slightly big for my size. On top of that, he personally helped search for the right size I needed, while other staff simply directed me to look on my own.
Sya’s initiative, patience, and warm personality made a big difference in my shopping experience. He is a true asset to the team, and I really appreciate the effort he put in. Thank you, Sya!