The vegetables were not fresh while I asked the staff and she said they were fresh. The bell peppers were soggy, the cherry tomatoes had white stale layer and the cucumbers were yellow and dry. She lied outright saying it was fresh and when I called it out, she threw it out in the trash.
Mushrooms were supposed to be the vegetarian protein but with chicken in the base. The corn was tinned corn. How do you even charge with using tinned vegetables or stale for the fresh cut ones?
I am shocked this place runs with people assuming they are getting healthy/ fresh options.
At 11.30am you set up with the left overs from the previous day!
Edit Add on: it is unfortunate that the reply seems to imply more on meeting a customers expectation rather than the lying and the fact that the picture showed white sticky later (which unfortunately couldn't be clearer). To say "their best to explain that the ingredients were prepared fresh that morning, we regret that it did not meet your expectations."
As a customer my expectation is very minimal to not see soggy white layer on cherry tomatoes to say the least and if that's defined as fresh and the staff still proceeded to discard them, shows how much of truth there was to it being fresh.
JK “JK” Pang
5
Superitto - 1st time eating, nice service, interesting but no counter to eat as its take away. Thanks for great service to recommend how to go about the selection. I would love to eat again. Prefer to have sitting area to eat at Paragon outlet.
It's a perfect day of self care, bought a nice pair of earrings, went over to another place to get a mango shake, and started my early lunch of Superitto meal. Feels so loved, feels so satisfying to have self -care today.
Russell Cyrano
5
I’ve always been a fan of the food, but what truly enhances the experience is the warm service from Margaret and Su. Their ready smiles and friendly demeanor add so much value—it genuinely makes the food taste even better. Keep up the great work!
Mi T
5
great value taste and service — decided to get a Grand bowl ($12.90) with 1 base 2 proteins, 3 toppings and a dressing. ingredients tasted fresh and filled me and my mother up well. the portion size was big, will be back again if i’m looking for wholesome grub in the city. only drawback is there is no seating
JC
5
I had a fantastic take-away experience at Superitto, thanks to the exceptional service provided by Gie.
I ordered one of their healthy salad meals, and it was absolutely delicious—fresh, well-balanced, and full of flavor. Gie took the time to explain the ingredients and even recommended the perfect dressing to complement my meal. Their friendly and professional attitude made the experience even more enjoyable.
Great food and outstanding service make Superitto a must-visit! Thank you Gie for making my meal special. I’ll definitely be coming back!
Kuan Kuan
5
⭐️⭐️⭐️⭐️⭐️
Absolutely loved the food here! Every dish was flavorful and freshly prepared. Highly recommended! Staff were friendly and attentive. Will definitely be back again!
Kendrick Wee
4
Serving size is above average. Choices of the toppings seem limited. That said, the protein (chicken) was really flavorful. The rice was abit too dry. Should have added some gravy or sort.
jc
5
Gie, margaret and mai served me!! Very kind ladies. Guided me on ordering my perfect bowl as it's my first time. Food is amazing! Me and my friend enjoyed our food!
Pamela Valencia
5
One of my new favourite takeaway for lunch! Food is fresh and really good, Gie and Margaret have always been lovely with their service 🥰💗💗
eric koh
5
Mai, Margaret, Gie were patient and helpful throughout. Had a hard time getting my orders but the team was smiling throughout. That’s why it’s one of our favorites here!