Bought a couple of Ruark products from Sonic Sound Audio. It was a very seamless communication and seamless and communication with the owner. High trusted, friendly service & superb pricing. Highly recommended.
Joyce L
5
Processed my order fast and delivered the new speaker within 2 hours after payment made (incl. delivery fees). Thank you for the fast response.
casey Ng
5
It's no regret upgrade to Polk Reserve R700，Highly accurate response and Wide dynamic range，Good off-axis response, on both horizontal and vertical planes.Decent low-frequency extension so don’t need a subwoofer to give you powerful bass.Performance & Value It's great, High recommended direct contact sonic sound audio to get a good price and
Super fast Delivery.
kwan sak
5
I posted this photo of the village road name signboard to help others recognize and easily find the location.
Chermaine Wong
5
One of the best customer service out there by far!! We were chatting since the day before but due to work, I always took more than 4 hours to reply. Thankfully, not only did they not rush me, they were still very patient and slowly explained to me despite it being super late. When I finally confirmed the order and made payment at 11pm, seller got it delivered within 1 hr! GOD SPEED. Even at 1am, the seller was helping me with the set up and was so so patient throughout. Definitely recommending them to other family members and friends looking to bring KTV to their homes 🙏💖 would give 10/5 stars if I could 😭 (freebies were quality freebies too!!)
Jake
5
Fast deal and affordable. Highly recommend!
Shahid Surani
5
Bought both Scarlett 2i2 and Solo separately and had good experience on both accounts. Same day delivery and item packed very well. Recommended to friends from the industry. Thank you!!
Aye Thida Khine
1
Terrible experience with the seller now. I confirmed with the item (pioneer xdj rx3 1 year warranty) with the price of $2900 and he suddenly told me to transfer the money via PayNow with the price of $2999. The reason he stated was due to low stock and willingness of other customers but I felt that it was a break of promise with the former customer (already confirmed for the item and price for both seller and customer). Moreover he sounded like an auction that the person will get who can pay the stated amount.
I found this from shopee and Google due to its review. But it was totally a nightmare. Hope the other customers will not experience like me.
*I don't feel like giving even a single star or I cannot post my bad experience with the seller.
Add in the following after receiving reply from the seller.
- Such a liar and I was totally speechless as the story he shared on Google was totally different.
- Explained to and sent apology to him/her why I had late reply (as I am a frontline worker in healthcare) but he/she focused on texting me to transfer $2999 via PayNow to his number (90889737) several times during this evening conversation.
- Told me yesterday that "self collect $2800" then I decided to self-collect as I don't want to rush down to shop again if there is any defect. Then I was told again that it was a typo and actual price was $2900 after I have confirmed the item this morning. The reason he stated was one customer wanted it urgently and asked me whether I was fine with $2999 and it would be delivered tomorrow (the day I enquired was free shipping with the item price of $2900). I realised that during a few mins of conversation the price kept changing ranging from $2950 (self collection) to $2999 (delivery). Kept texting to me even though I did not want to purchase it as the price changed to $2999 instead of $2900 including delivery fees as we agreed initially.
**Finally I enquired from other dealer a few days after that incident and purchased the same model with the price of S$2,999 without any hiccup and unhappiness. So the conclusion is that it is critical to build up trust between a dealer and a customer. I could not give my contact number to such an unreliable person though I missed his/her messages over shopee chat box due to silent notification and my work nature.
To me, I disagree to one saying "Customer is always right" but building trust and keeping promise are more important.
(It is not really worth to waste my time to reply every single response that they made but I don't want to be an irresponsible person. Also, I really don't want to delete this review either since other customers can differentiate the services of different dealers though my intention is not to ruin others business).
PS: This is the last reply and I am not going to entertain any other responses from that shop.
Veyto Tygra5
1
That shop looks more like a storage house then a shop. Indicated as opened, but closed. What a shame.
Eric Lee
5
Delivered as promised same day delivery, friendly and helpful seller who personally kept me informed of delivery status and eta and check if I receive the product. Also provide setup instruction and help to troubleshoot setup issue. These AV equipments can be complicated to setup so it’s better to have support from experienced seller.