I had such a great experience with Nicole Ng! She has an incredible knack for knowing exactly what will work for me, almost like a 6th sense. I needed a pair of progressive glasses this time. (yes they do normal glasses too! not just sunglasses!) Before even trying on the lenses, she seemed to know the right prescription, and she was spot-on. She was so patient throughout the process, taking the time to explain everything and making sure I felt comfortable with each step.
On top of that, she helped me pick frames that not only suit my face but also match my style perfectly. She really listens, understands what you like, and makes the whole experience smooth, stress-free, and enjoyable.
Highly recommend her to anyone looking for both expertise and a personal touch.
Santhosh Saravanan
5
Best Rayban outlet in SG.
Lovely staff.
Amazing attitude.
Memorable experience.
Expert staff, Hui Min and Henie, explained the different models and plans well.
Hui Min even stayed past the end of her shift to help out.
She recommended models that suited us best and ensured that we ordered the models that we are most comfortable with.
Kindest staff I've ever met.
Will return :)
Cynthia
5
I had an outstanding experience at the Ray-Ban 313 store thanks to Amani. Even though it was past closing time, she stayed on to help adjust my sunglasses and made sure they fit perfectly, all with genuine patience and care. Excellent service—Amani truly went the extra mile!
Christophe Le Yoanc
5
Excellent experience! The staff is very customer-oriented. They are friendly, warm, courteous and able to advise very well. Special appreciation to Ms. Nicole for her patience, guidance and pro-active customer support. Highly recommended.
Anna Louise
5
Finally, a RayBan flagship store in Singapore! Excellent place to shop for your spectacles and not just ordinary specs at that. I love RayBan since I was a small child because that’s the only brand my Papa, Mama, Tito and Grandpa would wear. It’s nice to just look around and buy the perfect pair you like. Staff are attentive and friendly.
Valarie Liu
5
The staff named Henie has an excellent attitude. I went to change my lenses, and she was incredibly friendly and very patient throughout the process. Five-star rating for her!
Yana Kostetskaya
5
Nicole, the sale consultant is very friendly, patient and professional. It took me a while to choose a proper fitted model, ended up with ordering a personalised one, Nicole did really great. Thanks to her I have a really cool fitted model. Thank you!
Rocky
5
I had a fantastic experience at Ray-Ban Somerset! Hui Min, the sales consultant, was exceptionally helpful and attentive, making my search for the perfect pair of glasses both easy and enjoyable. She took the time to understand my preferences, offered excellent recommendations, and ensured I found the right fit. Her professionalism and friendly demeanor truly stood out.
If you’re looking for quality eyewear and outstanding customer service, this is definitely the place to go. Highly recommended!
Annie Tay
5
My husband and I were served by Ernest and we were super happy with his service! We needed a pair of prescription sunglasses urgently and Ernest attended to us patiently even though he was closing for the day. He even showed us the different models and colours. Thank you Ernest!
Zhuo Heng Law
5
Hui Min was extremely friendly and approachable during our visit to the Ray-Ban store. She greeted us warmly and made us feel comfortable right away. Her knowledge about the products was impressive, as she patiently guided us through the various styles and lens options. Hui Min took the time to understand our preferences and offered valuable suggestions that suited our needs. Her attention to detail and genuine enthusiasm made the shopping experience enjoyable and hassle-free. Thanks to her exceptional service, my family left the store feeling confident and satisfied with our purchase.