ZiQi Hngoi
I would like to commend Jacia for providing excellent service. He was very helpful, patient, and professional. His assistance made a big difference in my experience. However, I must also highlight my earlier encounter with another staff member before Jacia stepped in. The first staff I approached was dismissive and told me that I could only redeem the gift if I purchased something—this felt dishonest and disrespectful. The attitude was unacceptable, and it gave me a very poor impression. The interaction took place around 5–10 minutes before the receipt time at 05:34:46; I believe this can be verified via CCTV. I hope the team will provide proper training to ensure all staff treat customers politely and helpfully. If it weren’t for Jacia’s professionalism, I would have been prepared to leave a 1-star review.