My first time here, it’s bright and spacious. Staff is quick to attend to you. I was assisted by Karen at the reception. She has a pleasant personality and always smiling. Helps to calm the jitters for morning check-ups.
IXK
5
Service here is good, from reception to the service staff!
I feel comfortable doing my xray and scans over here.
A shoutout to the staffs "Keep up the great work!!"
H
5
Had a really good experience at Lifescan imaging. I was scheduled for an MRI with sedation due to claustrophobia. All the nurses + anesthetist (Dr Tan) were extremely friendly and reassuring. The procedure was quick and without complications. Thank you!
J Thiang
5
Wonderful Experience and Excellent Service at the Radiology Center
I had a very positive experience at the radiology center when I brought my 15-year-old daughter in for a hip X-ray. From the moment we arrived, the staff, Patricia at registration was very attentive and efficient, making the check-in process smooth and stress-free.
Dr Huang, the radiologist, and Vidya, the radiographer were incredibly thoughtful. Knowing that my daughter is a teenager, they made a point to have a female radiographer conduct the scan, which I truly appreciated. Dr Huang also took the time to personally explain the results to us after the scan, which was reassuring and very helpful.
As it was near the end of the day and I needed to forward the digital report to our doctor, staff Patricia went above and beyond by staying back to assist. She even coordinated with Gerald from the IT team to ensure the report was successfully shared.
I’m truly grateful for the care, thoughtfulness, and professionalism shown by the entire team. Their dedication made a big difference, and I wouldn’t hesitate to recommend this center to others.
Vivien Lim
3
I have been to Lifescan for several years on a quarterly basis for CTscan. Today I was surprised that I am greeted by a counter after exiting from the lift and was requested to provide my request form and NRIC. The man at the counter then asked me a few questions including my allergy which was indicated on the request form (he did apologised that he can’t read from the form as it was scribbled). Thereafter, I was then directed to the registration counter. I am not sure why the additional step was introduced but I think it is just unnecessary and causing inconvenience to visitors.
Pei Pei Tee
5
I just completed MRI with Lifescan. I cannot thank enough all the staffs at MRI imaging center, helping me to overcome claustrophobia, especially Nurse Elina. She held my hand the entire process giving me assurance and confidence completing the scan. Words cannot describe how much thankful am I to meet her! Thank you very much for the team! Kudos and well done for doing for more than extra for your patient 👍🏻👍🏻👍🏻
Sally Chua
5
First full spine cervical MRI with Sedation at Lifescan Imaging Paragon. Staff Karen, Patricia, Nurse Elaine, Sal are very helpful and sweet. Dr Wong Her Shannon (Anaesthetist) is trusting and professional. Briefing before MRI was detailed and cleared. Know that this is the right place for my scan and feel comforting with peace of mind.
Constancia Margammuthu
5
I was assisted by Pat and the ultrascan was done by Siti. Pat greeted me with a big smile which put me at ease. Siti was so patient and kind which made the ultrascan manageable. Please convey this compliment to both staff who deserve to be recognized for their kindness! 😀 …
Jean Yeo
5
Thanks to the nurses and radiologists at Lifescan for being super patient with me! Esp Hasina and Boon! ♥️ it took 3 attempts but I DID it! Ordinary folks don’t understand how claustrophobia can be so debilitating and scary. We need patience and understanding. Great they allowed my hubby to be in there with me.
Faizah Alsagoff
5
Many thanks and commendation to the team at Lifescan. The radiographer highlighted an error with the referral form resulting us in having to redo the xray. The team ensured that all the issues were resolved and it was a very smooth experience. Thank you to the team!