Reviews for Ladies Bella - Nails, Lashes, Eyebrows
Doris Kwoh
1
This place sucks! Totally scam! Come at your own risk! Visited this place with my friend today. When we first entered this shop, we asked to do classic manicure and pedicure. On the shop itself was written $38. When we paid, the staff said it was $100. We got shocked. She said that to add colours, it is $100. But in the first place, she didn’t say that say that mail polish is not included in the $38. After that , we called the manager, Ms Sally. Her attitude sucks. Calling manager makes no difference. When I called her, I told her that your staff overcharged us and didn’t disclose all information. Her reply was “你们又没有问”. I told her that it is her staffs who are dishonest.
They should have printed clearly that colours have to add on extra price! The staffs should have informed the customer and said that there are charges for colours. I have been doing manicure and pedicure for so long. I have never been to a shop where doing colours have to add on money. The price $38 is just a scam to “attract” the customer to go in. The manager just said if I want to complain, just go ahead. The manager has no sense of apology as well.
Just to apply colour cost $62 on toes and hands? It’s really ridiculous! Total add up to $100.
This shop is a total scam! Pls do not come! If I can ever rate a negative, I will rate -100000. Such a dishonest shop. I am gg to raise this problematic 黑店 to CASE.
Sneha Vinod
1
0 star rating to them! Extremely horrible service! Staff are also extremely rowdy and impolite. They try to hard sell to students and furthermore tried to scam me as I showed a picture of a nail art that I wanted but the lady used nail stickers on my nail which entirely ruined the look of my nails..and still charged me the same price for that!! I am honestly very surprised about how unprofessional and lazy they are to use stickers on customers’ nail!!! Pls do not visit them for any services as they do not respect customer’s choices
Dewi
1
If there is 0 start I would definitely give them, went down to remove my gel and the manicurist didn't clean it properly even when I ask her to clean it more because I can see there is still gel on my nails . My suggestion if you are not willing to do the WORK Do not accept the costumer!!
isabelle
1
very dishonest business. the staff literally tried to force me to add on a lot of services that i did not need. the staff were so rude with horrible attitudes. how can a salon that is not even well known charged $115 for mani (clear nails) and pedi (chrome), with no nail art involved?
Chloe Bernadette
1
Poor quality of manicure products used. Upon getting an express manicure, the nail colors started to come off 4 days later. They do not stay no matter how long they were cured for. Nail artist are also constantly asking u to sign a package but doesnt uphold quality service with amount paid. Shouldn’t have signed a package and will not continue coming here after
R C
1
Lately, I've been hurting my skin along with the cuticles of my nails every time, and the area has become suppurated. They don't seem to know how to disinfect equipment.
The cloths are always dirty.
Their technique never improves, and I have chipping 5 gel nails by the next time.
The staff who have the proper skills are not able to do the obvious things like disinfecting, applying a thick layer of paint to the center, and applying gel to cover the back of nail.
The gel always comes off and they never learn.
Anyway, it's better not to buy package or go to this shop!
Lee Lei Tan Monica
1
Lisa is a terrible manicurist. She injured me while taking out my gel extension. See pic. They still have the cheek to charge me $25!!
T3_Serene Tan-Quah
1
I have signed a few packages with them since few years back. Their standard is getting really bad. When the manicurist removed hard skin on my daughter's finger, she actually cut her. Her finger was bleeding after. On the same occasion, the girl that was working on my pedicure cut so deep that I felt pain on my toes and screamed. Not once but twice. No apologies, just pretended like nothing was wrong. I need a refund. This is totally unacceptable.
Jess B
1
The mistake I made was not reviewing google reviews of this place before coming.
I confirmed the price outside:
Express Gel mani & pedi
Gel soak off for my hands
Final price $58
The lady doing my nails started whispering about the details of the package which already sent alarms bells ringing.
The package they wanted to sell me was $380 for 10 sessions which equals $38 per session so $76 for gel mani & pedi if I was to take a package.
That is more expensive than what I would pay by just walking in?? $76 vs $58.
The lady I was dealing with couldn’t understand what I was saying and essentially couldn’t understand the scam she was selling.
Plus other nail salons around them are cheaper!
She then persisted to haggle me and basically beg for me to buy a package.
When her colleague found out I wasn’t buying a package she then started to beg and the whole experience was horrendous.
They did this without shame and in front of their customers in the salon.
The only way to get my point across was to eventually raise my voice.
The quality of my nails was also not good - I will definitely not be returning.
Daphne Lim
5
Did pedi plain color nude. Love it! Nailz boutique moon did a great job and was patient with me.