Discover the celebrated world of Kiehl's at Ion Orchard, a destination where time-honoured traditions meet cutting-edge skincare science. As a contemporary apothecary brand with a rich heritage, Kiehl's is renowned for its meticulously crafted formulations, blending potent natural ingredients with advanced scientific expertise to deliver effective and high-quality solutions.
Explore an extensive array of skincare, haircare, and body care essentials designed to address every unique need. Immerse yourself in their iconic best-sellers, from the universally beloved Ultra Facial Cream – a hydrating hero – to targeted Vitamin C and Retinol serums that unlock radiant, healthy-looking skin. Each visit promises a personalized journey, with knowledgeable specialists ready to guide you through bespoke skincare routines perfectly tailored to your individual concerns. Experience a legacy of care and innovation, finding your ideal regimen and enjoying a truly delightful and beneficial shopping experience at Kiehl's, Ion Orchard.
6509 8941
Level B3, Unit Number #45/46/47
Operating Hours
Open Now
Closes in 11h 55m
Monday
10 am–10 pm
Tuesday
(Today)
10 am–10 pm
Wednesday
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Menu information is not available at this time.
Photo Gallery
Kiehl's store interior with a skeleton mascot, product displays, and customers.
The storefront of Kiehl's, featuring skincare products and a 'Customer Favorites' neon sign.
Two Kiehl's sample packets for Clearly Corrective Dark Spot Solution and Brightening Exfoliating Cleanser.
Kiehl's store display featuring gift sets and skincare products.
Two women in lab coats hold Kiehl's skincare products, promoting skin transformation.
Kiehl's store display featuring customer favorite products and a promotional video.
Shelves stocked with Kiehl's skincare products, including large bottles and smaller tubes.
Interior of Kiehl's Ion Orchard store with products displayed on shelves and a skeleton mannequin.
A display of Kiehl's skincare products, featuring Calendula Herbal-Extract Toner and Rare Earth Deep Pore Daily Cleanser.
Interior view of a Kiehl's store with skincare products displayed and promotional signage.
Kiehl's store interior featuring skincare products, gift sets, and promotional displays.
Kiehl's store interior with staff and customers, featuring a large skeleton mascot.
Kiehl's store interior showcasing skincare products, gift sets, and holiday decorations.
The interior of a Kiehl's store with products displayed and a festive advertisement.
On 11 May , I recvd a msg of my voucher expiring soon . Walked into Isetan khiel store around noon time . Was greeted by one of the sales staff . However, her attitude changed when I asked about the current promotion . She literally had her back against me when I was browsing the items making no effort to offer any service . Very pissed off by her attitude n walked out . Saw past monthly reviews n majority customers share bad rating for khiel KILL service .
Andorrah Tan
Visited ion store and was looking and trying out their testers. One of your staff megan came over with a very rude tone and face asking if i need any help. Very rude. I see her face and tone i decided not to buy.
S S
I was wondering why the reviews are so polarised - most give 5 stars or 1 star. After entering the store, I could see why.
Initially, Kevin was tending to my queries and I requested for samples. Then when he was about to provide the samples, this middle-aged lady swooped in, took over, and shouted “what samples?!”, as if I’m a random beggar. She also mispronounced my name but I guess I’ll give an auntie some slack.
I was already intending to buy 1 or 2 products as I have heard good reviews. Since the customer experience was so bad, I will go to another store to purchase them instead.
Nate T
Come to collect the sample which I signed up from marketing team, just would like to try their service, no surprising, they totally giving the “black face” and not interested in serving you. When I ask about the product, she just mentioned this is what you signed up! Ok then, I walk around and see the product she not interested to serve me even there is no customer in the store, just serve me after 3mins.
MrA
Kiehl is doing an extremely bad job in their PR and many customers have left as a result. Some of their products did not live up to my expectations. It’s a wake up call to replace Kiehl management team. I’m switching to other brands.
Positive Reviews
Megan Lim
Alicia is professional and attentive to our needs. She assessed our skin concerns and recommended the necessary from the very wide range of kiehl’s products. The store underwent a makeover and is spacious and very conducive to browsing. Highly recommended shopping experience.
Siew Yi Yu (Siews)
Had the most pleasant transaction with Chia Fang just a while ago.
Thank you for all your help and information! I really appreciate it.
So happy with the birthday discount! (I forgot it's already my birthday month)
Jue Lin
Thanks for jovin.She is very nice.
krist frago
Alson was great in explaining the products.Thanks for accomodating me
Christopher Quek
Received excellent service from the consultant. She wasn't pushing me to buy more products. That's what I really like about Kiehl's. They know their products are great and we will naturally come back to buy more products.
I am already on my fourth product and really love their pricing and quality.
