Reviews for iceTalk Signature Tea

Nate Spoiled

December 31, 2025

1

1st time buying it l, it taste wonders. I rate this one of my favourite outlet. But after this the 2nd time buying again. It doesn't even come close to the 1st one. Is not sweet at all. Why ask people for sweetness level and not giving what they want?? I really don understand.

Wendy Lim

December 31, 2025

1

I am writing to provide feedback regarding an unpleasant experience I had at your store on 16/11/24 around 5:30-5:45 PM. While placing my order, I asked the cashier if it was possible to fill toppings up to half the cup and offered to pay accordingly for any additional toppings. However, I noticed the cashier seemed unsure, so I picked up the cup display set on the counter to better explain my request. I later realized that the display set was (loosely) secured with double-sided tape, which I understand may not have been appropriate on my part to take it, and I sincerely apologize for this oversight. What I did not expect, however, was the reaction of one of your staff members, who appeared to be a senior. She abruptly shouted and directed an expletive (“walao”) at me. Despite my apology and efforts to proceed with my order, she rolled her eyes and left the cashier to continue the interaction with me and my friend, making us feel uncomfortable. I understand my mistake and regret any inconvenience I may have caused. However, I believe the staff member’s reaction was unprofessional and unnecessarily harsh, especially since I work in the same bubble tea service industry. I am not seeking an apology, but I hope this feedback encourages you to provide better training for your team to handle situations like this with more professionalism and empathy. Thank you for taking the time to address this matter. I appreciate your attention and look forward to seeing improvements in the future.

natalie

December 31, 2025

4

very affordable bubble tea given it is in orchard.

Nad

December 31, 2025

5

The staff with hijab is very friendly and has good customer service! Drinks are nice

D S

December 31, 2025

1

ice talk is a cheap alternative to other bbts here, hence i never had any complaints. However, their jasmine milk tea just tastes like milk tea. I had to wait because they were dealing with a large online order (thats fine) but when i scanned the QR code with google pay, the cashier asked me how i was paying by and i said favepay (it used to be accepted). I had already sent the payment when she told me favepay couldnt be accepted and she SCOLDED me “i already told u cannot use favepay right!” I get that it was my fault but its not my fault that when i scanned the QR code on google pay it still led to the favepay page ??? I was already waiting for awhile and this was so unpleasant