Have been a regular having meal here and usually their food and drinks are edible. Had a meal today and the hard boiled egg was cold and not even hot, coupled with bread which was not even hot. I mean usually I’m ok with these but there were not many patrons and first you got the order wrong, and you gave me a subpar replacement. This got me so affected that I have to post online to warn others about this. I just wanted a simple meal, at least a hot meal. Anyway do not recommend this place and I am also not going back. You just lost one customer long term.
Rinaldi Sugiono
1
I've bad experience eating here. I bought a cup of coffe and just wanted to take picture of the coffee but the store manager dones not allow me to do so. I tried to explain that I am taking coffee picture and not taking a person's picture, but repeatedly being told cannot take picture.
There are better food stalls opposite this shop which I ended up eating.
Jim F
1
Please go somewhere else if you are not prepared to be soft spoken and gentle when you chat with your friend. As speaking at an audible volume that exceeds the store's volume tolerance is greatly frowned upon and you run the risk of been confronted and be given the marching order.
I would greatly suggest, for a signage to be put up at the store front to perhaps alert customers not to be rowdy, better still, not to be speaking at all. As it can be very confusing for patrons that is under the impression that a coffee place is to be rowdy and lively. Apparently not in this case.
And also, you can stipulate the dining timing so as not to let, Us, paying customers of yours, to inconvenient the potential of catching the next customers that strut pass your very quiet store.
It is apparent in this competitive f&b market, your store does not need our business and we will grant you your wish and take it to somewhere else.
Please don't even bother to reply my review as your aggressive stand to loudly confront us has shown how horrible your customer service is. You could have control your tone and tell us nicely but you choose not to.
There you go, finally a quiet store with no customers allowed to stay more than your version of half a day long!
Win J
1
The drinks are nice but the service is very bad. Dont bother coming in here. If you want a nice relaxing time without getting stared at. Owner does not like a lively crowded environment. So dont come here to chat.
The owner said we sit for half a day? We are there from about 2.30-45pm. To about 4.30/5pm latest. So about 2 hours at max. (Half a day is 12 hour).
He also said the boy occupied 4 seats. Yes that is his fault and he already moved his things to just 1 table after you told him. The shop was not even full and you proceeded to scold him again. This was uncalled for.
We do try to support your business by ordering a few more things. It is a cafe for us to chat. Also not a library where we have to lower down our volume. We have been to your place for a good 1-2 years but we have found other place that appreciates the business more. Thank you.
M
1
Kaya butter toast was rather lacklustre. The toast was stale, and the kaya butter was disappointingly sparse and thin. Overall an underwhelming experience.
I’ve had much better kaya butter toasts elsewhere with fresher crispier toast and more generous amount of kaya butter (iykyk)
Reply to owner: Yes, bought it at orchardgateway b2 and had it on the go