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Rating Summary

4.2

10 reviews

5
80%
4
100%
3
80%
2
60%
1
40%

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Reviews for Five Guys ION Mall

Banuaji P

Banuaji P

5

Nice burger. My first time to try this chain is at Malaysia. Its soo good so i invite my friends to try it too. You can change the bun with veggies its my preference. The meat is soft and moist.

Tirtayasa Mahendra

Tirtayasa Mahendra

5

I had the cheeseburger at Five Guys in ION Mall, and it absolutely hit the spot. Juicy, flavorful, and made just the way I like it — no frills, just great taste. The service was fast, which is always a plus, especially during busy hours. Overall, it was a satisfying experience and totally worth the price. If you’re craving a quality burger, this place delivers.

Takahiro Koyama

Takahiro Koyama

4

FIVE GUYS started in Arlington, Virginia back in 1986, and now has over 1,500 locations worldwide. In Singapore, you can find them at ION Mall and Plaza Singapura. The menu’s the same wherever you go—customizable burgers, hand-cut fries, all-beef hot dogs, sandwiches, and rich milkshakes. What makes FIVE GUYS stand out is their focus on freshness. No freezers, no microwaves—everything’s cooked to order. I got the Cheeseburger, and it was seriously satisfying. Two thick, juicy beef patties, melted cheddar, fresh tomato and lettuce, grilled onions and mushrooms, thick-cut pickles, plus the classic combo of mayo, ketchup, and mustard—all packed into a soft, slightly sweet bun made fresh by a local bakery. It’s big, bold, and full of flavor. Not sure how to customize your burger? Go with “All The Way” and don’t forget to add relish!

M *

M *

4

had tried the cheese burger bacon before, and it tasted good. The cheese added some flavor to the burger. This time, ordered the bacon burger. It was a bit dry, and the sauce chisen wasn’t enough on the burger. Although the concept of choosing toppings is great, we probably need to add more sauce or toppings to make it better. Overall, the burger was still nicely cooked and looked good. However, it could be improved. The fries this time were from the Netherlands and weren’t too salty. The presentation wasn’t the best either, as the burger and fries were all in a bag. Messy.

tom fleming

tom fleming

4

With a swag of Asian eating places the quintessential Burger outlet kept out to me . Whilst I enjoyed the meal the bun was very moist and severally impacted the taste of the burger. Overall it was a nice experience.

Yoga Wigardo

Yoga Wigardo

5

Had a great experience at Five Guys Ion Orchard, thanks to Aunty Jennifer! Super friendly and had a lovely chat while enjoying my lunch. You can really feel her positive energy and dedication. Highly recommend the bacon cheeseburger with Cajun fries.

Ribeye

Ribeye

4

Five Guys at ION Orchard delivers on its reputation for indulgent, made-to-order burgers. The Bacon Cheeseburger, while pricey at $22.50, is undoubtedly the highlight. You can customize it with a range of free toppings, and the result is a moist, juicy, and flavorful burger that’s messy in the best way possible. The crispy bacon, melted cheese, and fresh ingredients add layers of texture and taste that elevate the experience. The fries, served in generous portions, have a rustic, skin-on quality and came lightly salted. Drinks come with free refills, which adds some value to the meal. For two people, a full meal including burgers, fries, and drinks cost around $55, making it more of an occasional treat than an everyday indulgence. The open kitchen setup lets you see the team in action, crafting your meal fresh, and the vibe is casual yet bustling. If you're dining during peak hours, be prepared for a short wait, as orders are cooked to order. Overall, while not wallet-friendly, the Five Guys experience is worth it if you’re craving a high-quality burger and don’t mind the splurge. For a satisfying cheat day meal or a quick, premium fast-food fix, this is a solid choice in the heart of Orchard Road. Sadly they don't do the iconic free peanuts in Singapore.

Irene Lim

Irene Lim

1

A very expensive fast food joint. A set of little hamburger, little fries and a milkshake cost over S$36. The patty is kinda dry. I did not enjoy this meal. Fries was ok, not so little. The music is so loud that I had difficulty hearing the cashier staff. Service was ok at the cashier staff but the lady who was helping at the collection counter was friendly and helpful

Michelle G.

Michelle G.

5

Milkshake was amazing. Would do without the bacon next time. The staff are even more amazing. I watched the staff (Aunty Jennifer?) clean out the gaps between the bench seats. She was also v friendly with the international school students. Amazing service standards in today’s age 😍👍⭐️ …

Chong Siang Kua

Chong Siang Kua

5

Very commendable service. Came on 14 Sept lunch time and there was an elderly server who was very friendly and helpful. The cashiers were also very receptive and quick with requests and orders (like when we asked for hot sauce) and food came quite fast. Foodwise the fries and burgers were the best items imo. The big sized burger is q large so I got the little bacon cheeseburger its still filling. The cajun fries was also as good it was salted really well (if you like saltier and flavourful fries like me). I recommend buying 1 large fries to share between multiple people. Place has free flow ketchup, napkins etc. Able to request free sauce from counter. It gets crowded around peaktime but even around 11am there was still space to sit and the queue wasnt that long. Place was clean and buying was efficient. The only downside I can think of is the price its more expensive that a normal fast food chain but if you eat occasionally its still ok imo.