Famous amos is a classic, always on point. Got the butterscotch chip with pecan and it is delightfully crisp, and not too sweet. Got the triple chocolate simple cookie too and it was a little bit too sweet. It was super fragrant though. The staff at the counter is really friendly and patient too!
Ken de Jim
5
Super fresh and crazy fragrant cookies! Famous Amos always hits the spot. The Christmas gift sets look really cute and make solid souvenirs.
Ming Qing Lye
3
Buying the NDP promotion 4 x 160g cookie all same flavours but they are packed in 4 bags secure with one tape....
640g in total should be pack into 400g ziplock bag and 240g in the 300g bag.... for more freshness......
Then i pay for one plastic bag so can tight and secure the cookie 🍪 for oversea.... friends.
Total 5 bag use for 640g of cookie.....
WanderWithWit
3
Disappointed with Poor Service at Famous Amos Wisma Atria (Singapore)
As a long-time fan of Famous Amos, I’ve always appreciated the brand’s consistent quality and customer experience around the world. Unfortunately, this standard seems to falter at a few Singapore outlets—particularly the one at Wisma Atria.
I encountered exceptionally poor service that left a bad taste, not from the cookies, but from the attitude and handling by staff. I asked for the promotion pack of two flavours—150g each for $16.90. To my surprise, I was told that each pack could only contain one flavour, contradicting what the promotion seemed to offer. Fine. I adapted and chose four separate flavours.
However, when it came to my request for the original chocolate chip cookies, I was informed they didn’t have enough to make 150g. Naturally, I suggested adding some chocolate chip pecan to make up the weight. The cashier’s abrupt reply was simply, “Cannot!” No explanation, no flexibility, just a flat rejection.
What frustrated me even more was the inconsistency in their handling. After declining my suggestion, the cashier told me, “It’s ok, actually it was too hot to pack, but we still gave you.” — which made no sense. If the cookies were too hot to pack, why proceed at all? And more importantly, why weren’t the cookies baked in advance—especially the original chocolate chip, the brand’s signature and best-seller?
At that point, I gave up. The entire interaction felt dismissive and unprofessional. Instead of offering solutions, the staff gave conflicting reasons and displayed a clear lack of basic customer service. If I am expected to pay full price, I expect the product and service to meet brand standards.
Famous Amos, please look into this. Your loyal customers deserve better.
littlebitofnoms
4
Simple but satisfying cookies 🍪 Nothing out of this world but decent enough for a quick cookie fix. I tried a piece of their original chocolate chip, and the bigger cookies are soft and chewy, unlike the mini counterparts which are super crunchy. The cookie had just the right amount of chocolate chips & were not too sweet, with a substantial chew. I think the dough part of the cookie could have had more depth in taste, but for the price I don’t have any complaints! It was definitely a delicious cookie all in all. Definitely worth a try and if I had to choose one, i’d recommend the small cookies!
food 4.5/5
service 5/5
ambience 3/5
Zhengyang Wong
5
Today I had an amazing experience at Famous Amos during my recent visit! The store smelled absolutely heavenly, and the cookies were fresh, warm, and delicious—just what I needed. I was served by Nurfarahain and Huiqi, and they were both incredibly friendly and attentive. They took the time to explain the different flavors and even recommended a few options based on my preferences. Their warm smiles and excellent customer service made my visit even more enjoyable.
Thank you, Nurfarahain and Huiqi, for the wonderful service! I’ll definitely be coming back for more cookies soon. Highly recommend this outlet to anyone with a sweet tooth!
sera qy
1
bought two flavours — choc chip with macadamia, and double choc chip with pecans. both taste so weird 😿 the flavours tasted contaminated / infused with some flavour. i suspect improper storage / fridge gas leak or idk what. the cookies tasted rly off putting. 😭😭😭😭😭
Annie & Carrot
5
Everytime walking via this way can smell the cookies extremely sweet "" then never thought give a try. This time is hungry and tried one double chocolate, honeslty compare to the other cookies is not that sweet but still a bit feel guilty when eating hhhh...
Grace Koh
1
Went over at 9.25pm and they started clearing and packing up in advance. I ask to buy the white chocolate chips where they kept earlier but they conveniently say no more already so that they don’t have to re-clean or re-pack again. They closes at 10pm. Bad service attitude.
H 2
5
Popular original nut free chocolate with unique ingredients and indulging taste. Strategic located in Wisma Atria walking distance covered pathway to Orchard MRT and neighbourhood luxury hotels resorts shopping restaurants including Cineleisure Orchard Shaw House with cinemas entertainments Isetan Scott Wheelock Place Tang Plaza Ion Lucky Plaza and Takashimaya with plenty of dinning shopping banking supermarkets groceries sundries Electric Electronic telecommunication postage services and amenities nearby. Friendly cosy comfy welcoming ambience for romantic intimates groups students expats locals visitors and families.