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Bad service by shorthaired lady with glasses
Estée Lauder ION Orchard
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Estée Lauder ION Orchard
retail
Cosmetics
Location: Level B2, Unit Number #B2-40/41
Estée Lauder operates a counter at ION Orchard B2-40/41 (Monday-Sunday 11am-9pm), showcasing the American prestige beauty brand's skincare, makeup, and fragrances within a contemporary retail environment featuring blue navy walls and platinum accents. Located on Basement Level 2 within the mall's beauty retail corridor, the counter provides access to Estée Lauder's complete product range developed through decades of cosmetics innovation since the company's founding.
Product offerings span foundations and makeup combining luxurious textures with innovative technologies across wide shade ranges, plus skincare formulations addressing aging, hydration, and skin tone concerns. The brand's cosmetics emphasize confidence-building through quality formulations and expert application techniques, supported by trained beauty advisors who provide personalized consultations and product recommendations.
The ION location serves as one of eleven Estée Lauder Singapore presences, including counters at Takashimaya, Tangs, Robinsons, and Sephora stores that position the American beauty house throughout the city's department store and specialty beauty retail landscape. The B2 counter placement within ION Orchard's luxury beauty zone positions Estée Lauder alongside French cosmetics houses and international beauty brands serving Singapore's premium skincare and makeup customer base.
Product offerings span foundations and makeup combining luxurious textures with innovative technologies across wide shade ranges, plus skincare formulations addressing aging, hydration, and skin tone concerns. The brand's cosmetics emphasize confidence-building through quality formulations and expert application techniques, supported by trained beauty advisors who provide personalized consultations and product recommendations.
The ION location serves as one of eleven Estée Lauder Singapore presences, including counters at Takashimaya, Tangs, Robinsons, and Sephora stores that position the American beauty house throughout the city's department store and specialty beauty retail landscape. The B2 counter placement within ION Orchard's luxury beauty zone positions Estée Lauder alongside French cosmetics houses and international beauty brands serving Singapore's premium skincare and makeup customer base.
6634 7870
Level B2, Unit Number #B2-40/41
Operating Hours
Open Now
Closes in 5h 44m
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
(Today)
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
Sunday
10 am–9 pm
Photo Gallery
The Estée Lauder store features illuminated displays showcasing beauty products and models.
Interior view of an Estée Lauder store showcasing beauty products and promotional displays.
Estée Lauder Advanced Night Repair serum displayed in a well-lit retail store.
Estée Lauder makeup display featuring lipsticks, foundations, and an advertising screen.
Interior view of a brightly lit Estée Lauder cosmetics store showcasing various beauty products and displays.
Estée Lauder Re-Nutriv display with skincare products and a consultation chair.
Interior of an Estée Lauder store showcasing skincare products and displays.
Estée Lauder store interior showcasing skincare products and promotional displays.
Estée Lauder Advanced Night Repair products displayed with marketing screen.
Estée Lauder counter displaying foundations, primers, and skincare products with a branded chair.
Estée Lauder Re-Nutriv display featuring luxury skincare products and elegant packaging.
Estée Lauder display featuring the Ultimate Lift Regenerating Youth Face Crème.
A woman holds an Estée Lauder Advanced Night Repair serum bottle next to a larger bottle.
The Estée Lauder store at ION Orchard features a modern, well-lit interior with displays of beauty products.
The Estée Lauder store at ION Orchard showcases a modern, well-lit interior with product displays and staff.
Estée Lauder store front with displays of makeup, skincare, and promotional materials.
Overall Rating
4.7
/
5
Based on 15 reviews
Mall Ranking
#898
Out of 2294 shops
Category Ranking
Not enough ratings
Negative Reviews
Positive Reviews
Naw Ya Min Soe
This was my first time in Estee Lauder.Elaine explained me step by step of effective using techniques.She was patient and careful her customers.I got a great experience because of her.
Priscilla Foo
Excellent service by Shernny. She was very patient with choosing the suitable shade for my foundation. Great experience.
Mei Ting Tan
I wanted to take a moment to recognize Elaine for her exceptional service. Even though I initially wasn't planning to buy, her helpfulness and attention to detail really impressed me. She made the experience enjoyable and ultimately helped me decide to make a purchase. Thank you for going above and beyond!
Annabel
I had an exceptional experience with Effie at Estée Lauder Ion. She was really patient in helping me find my perfect foundation shade and took the time to share tips on how to apply it for a flawless look. She also helped me maximise the current promotion, making my purchase even more rewarding. Truly exceptional service - thank you!
Florence Leow
💜🩶 Came here to look for a suitable lipstick for myself, and found this gorgeous item called Estee Lauder's Pure Color "Revitalising Crystal Balm" 007 ( Divine Crystal shade). 🟫 However, this particular lipstick shade was out of stock . So Ms Li Wei, the very helpful and cheerful sales consultant assured me she would order this batch of lipsticks and it should arrive in 3 weeks' time. 🟨 Left Li Wei my contact details, and she said she'll whatsapp me when said goods arrive. 🥰 I am very happy with the customer service here, and this peachy-brown lipstick shade was absolutely divine! It is such a beautiful colour for me:) ❇️ Thank you for your patience and hospitality, Li Wei.✌️ She is a gem and an asset to Estee Lauder Co.
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