Z
I join the many others and here to share my negative experience. Escentials, u carry wonderful niche fragrance brands but your staff’s service is far from wonderful and niche. …
escentials
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Since its establishment in 2000, escentials has emerged as Singapore's premier destination for luxury niche beauty and fragrance brands, setting itself apart as more than just another beauty retailer along the coveted Orchard Road shopping belt. The boutique operates with a clear mission: to continuously elevate beauty and fragrance standards by staying attuned to evolving lifestyles and individual preferences through its carefully curated selection of international brands.
What makes escentials particularly compelling is its status as the exclusive Singapore stockist for sought-after perfume houses like Byredo and Maison Francis Kurkdjian, brands that fragrance enthusiasts once had to travel abroad to purchase. Beyond fragrances, the store has cultivated a reputation for carrying prestigious makeup and skincare labels including BY TERRY, EVE LOM, and the cult-favourite The Ordinary, alongside niche brands like Allies of Skin and Aveda.
The Tang Plaza location represents one of three strategic outposts along Orchard Road, complementing their presences at Paragon Shopping Centre and ION Orchard. Each location functions as an omnichannel beauty destination, offering everything from luxury skincare and cosmetics to bath and body essentials, hair care equipment, and even home decor articles.
For beauty aficionados who appreciate discovery and exclusivity, escentials fills a unique niche in Singapore's retail landscape. The store's buyers demonstrate a keen eye for emerging brands and established cult favourites alike, making each visit an opportunity to explore products that might not be available elsewhere in the region. With operating hours extending until 10pm daily at Tang Plaza, the boutique accommodates both leisurely browsing and quick beauty runs for the discerning Orchard Road shopper.
What makes escentials particularly compelling is its status as the exclusive Singapore stockist for sought-after perfume houses like Byredo and Maison Francis Kurkdjian, brands that fragrance enthusiasts once had to travel abroad to purchase. Beyond fragrances, the store has cultivated a reputation for carrying prestigious makeup and skincare labels including BY TERRY, EVE LOM, and the cult-favourite The Ordinary, alongside niche brands like Allies of Skin and Aveda.
The Tang Plaza location represents one of three strategic outposts along Orchard Road, complementing their presences at Paragon Shopping Centre and ION Orchard. Each location functions as an omnichannel beauty destination, offering everything from luxury skincare and cosmetics to bath and body essentials, hair care equipment, and even home decor articles.
For beauty aficionados who appreciate discovery and exclusivity, escentials fills a unique niche in Singapore's retail landscape. The store's buyers demonstrate a keen eye for emerging brands and established cult favourites alike, making each visit an opportunity to explore products that might not be available elsewhere in the region. With operating hours extending until 10pm daily at Tang Plaza, the boutique accommodates both leisurely browsing and quick beauty runs for the discerning Orchard Road shopper.
6734 2122
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
(Today)
10 am–10 pm
Photo Gallery
The exterior of a Prada store at Ion Orchard, featuring its iconic logo and modern facade.
Interior view of a well-lit, modern beauty and fragrance store with various display shelves and products.
Interior view of a luxury perfume shop displaying various fragrances and brands.
Interior view of a luxury perfume and cosmetics store with shelves stocked with products.
A display of Diptyque perfumes with various scents and bottles.
Interior view of a well-lit, modern beauty store with various perfume and skincare displays.
A pink retail display for 'escentials' featuring perfume bottles and skincare products.
A pink display wall with the shop name 'escentials' and a backlit image of makeup products.
A display of luxury perfumes and candles from the brand escentials.
The 'escentials' shop front with festive Christmas decorations and illuminated signage.
Interior view of a well-lit luxury beauty and fragrance store with various products on display.
A pink retail display for 'escentials' featuring makeup products and branding.
Two red boxes of Frederic Malle perfumes, Musc Ravageur and Eau de Magnolia.
Interior view of a luxury perfume shop with various fragrances displayed.
A bottle of Maurice Roucel Musc Ravageur perfume with descriptive text.
Overall Rating
2.9
/
5
Based on 15 reviews
Mall Ranking
#2100
Out of 2294 shops
Category Ranking
Not enough ratings
Negative Reviews
Justis Soh
Decided to visit Escentials at Tangs with the intention of purchasing a perfume, despite the negative reviews I had read on Google. …
Jos
love the brands Escentials carries. was keen on sniffing something in store, found it and got a sniff on the strip. wanted to mull around for abit and test the fragrance on my wrist - isnt that how fragrances could interact with skin? …
Legendary Wizard
Ordered from Escentials online store. Noticed that a complementary product is eligible a day after I ordered (I met the minimum spend criterial already), and emailed them about the request. At this point, it isn’t unreasonable that I ask …
Gabriel Tan
Was greeted with one of the worst service yet. The sales lady was a Chinese probably in her late 40s-early 50s, and was not welcoming at all. Went there twice, months apart, and was given the same cold treatment. She can't be arsed to show …
Positive Reviews
Axyu PS
I would like to commend Rechelle for her warm unobtrusive service and knowledge of products, when I shopped at Escentials Tangs today. I initially did not mention what I was looking for and only gave a vague answer, when she gently asked …
Ezlyn I
Went to this outlet looking for some specific scented fragrances and while I didn’t purchase what I was looking for, I was introduced to different brands that I admittedly, have not come across before. Jestoni was extremely knowledgeable …
mdzulfadli3
Bought a bottle of Kilian Angels' Share Paradis. Had a lovely interaction with the middle-aged lady/auntie staff, she is friendly and the transaction is smooth and easy. My experience has been a positive one and will definitely return to purchase more.
Ratchanon Supakit
My first niche scents experience in Singapore was very delightful with a welcoming host, Rechelle. She was extremely nice, helpful, and knowledgeable. …
Dreamer
went on may 3rd, around 5:15. this middle aged lady was very sweet, offering help and explainations. she also told me new info on some notes which was very helpful and new to hear! wonderful experience.
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