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Rating Summary

4.7

15 reviews

5
100%
4
87%
3
73%
2
60%
1
47%

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Reviews for DrSpa - Orchard Gateway

Michele Loh

Michele Loh

5

Thank you Lucy for her caring and professional service. Excellent treatment skills. I have been a long time hair/scalp treatment client with DrGL, Lucy has to be the best therapist.

gladys chun

gladys chun

5

Been coming here for my scalp treatment by the amazing Vivi - my scalp was able to breathe after each session and Vivi has been very helpful in explaining daily habits which helped improve the scalp condition.

Jane Tay

Jane Tay

5

I’ve been a long time customer with Dr spa and currently enjoying an anti hair loss treatment package. My therapist Lucy Ng has been very attentive and detailed with her assessment and treatment of my hair condition. Highly recommended!

Judy Lee

Judy Lee

1

Avoid this place if you don’t want your relaxing full-body massage ruined by loud, repetitive, annoying noise that woke you up, leaves you feeling anxious, stressed, and unsettled. The staff dismissed my concerns, claiming they can't control it if customers choose to try the air jet service during the consultation. To top it off, they directed me to another location. Why should I be the one to move? The therapist is stationed here. And this isn’t the only issue I’ve had. What’s the point of going for a massage if it's not relaxing? This is clearly misrepresentation, and I’m requesting a refund. Updates: 19 March 2025: Customer Service did not respond nor solve my issue and made a big huge mistake thinking that I wanted to book for the noisy machine? This is deeply concerning. I requested to speak to the manager, but nobody bother to step up and speak to me. This place is a big SCAM!

Eleanor Wong

Eleanor Wong

5

Went for deep cleanse scalp treatment for the first time and had a pleasant treatment. Thankful for no hard selling and Vivi, my beautician, gave great service and my hair feels nice and clean, will consider coming back again.