Annie helped me today & she was very patient and friendly. She explained each product slowly & let me try on everything I wanted to try. Yst another lady helped me & she was very friendly & not pushy for me to buy the product at all! It was a good experience & this year’s Christmas collection is gorgeous 😍 …
Posh Pearl
5
Have been getting my Dior beauty make up and skincare products from Darren regularly! Love that he is experienced and really good in his product knowledge!!
14 Feb 2025
Darren was so patient and professional to explain and demonstrate an array of products I was keen in and showed me the effects. I really love how spot on he is in selecting the right colors to complement my complexion. I trust his taste and I’m so glad with the selections. It was Valentine’s Day and a nice real preserved flower arrangement was given with purchases above $250. It was very thoughtful of Dior!
8th Jan 2025
Visited Ion branch for the first time today and was served by Darren. He is knowledgeable, professional, friendly and patient. It was an enjoyable shopping experience. Please send my compliments to him. I will definitely look for Darren in the future when shopping in Singapore.
I was also really happy because I managed to get the limited edition 078 Icy Blue Lip Glow! Current promotion comes with really cute stickers!
Jerrine Seah
5
I had the absolute pleasure of working with Jeana, and I can’t say enough good things about her! She is the perfect example of what outstanding customer service should be. Jeana is always patient, attentive, and genuinely cares about helping you find exactly what you need without ever being pushy. She takes the time to answer every question, makes thoughtful recommendations, and makes the whole experience stress-free and enjoyable.
It’s rare to come across someone who consistently goes above and beyond, and Jeana does just that. She makes you feel valued as a customer and creates an atmosphere of trust and comfort. If you’re looking for excellent service and a truly pleasant experience, ask for Jeana — you’ll be in the best hands!
Louis See
5
My wife and I had a really pleasant experience at Dior Beauty at ION Orchard.
We were attended to by Dora, who was friendly, attentive, and knowledgeable. She took the time to understand what we were looking for and offered thoughtful, practical advice that helped guide our decision.
We truly appreciated her patience and professionalism, which made the whole experience smooth and reassuring.
Thank you, Dora, for the great service.
Gabrielle Lye
5
I had such a wonderful experience at Dior today, thanks to Zayden. I originally went in just to purchase a foundation refill, but Zayden’s warm, welcoming attitude truly made the visit special. He took the time to do a makeup demonstration on me, guiding me step by step on how to apply eyeshadow and sharing tips that were so easy to follow. His patience, professionalism, and genuine passion for what he does really shone through.
Because of his excellent service and thoughtful recommendations, I left not only with my foundation but also with additional products that I’m excited to use. It’s rare to meet a salesperson who makes you feel so comfortable and valued as a customer. Dior is lucky to have him, and I’ll definitely be coming back thanks to the great impression he left.
Michelle Lum
5
Exceptional Service by Darren at Dior Ion
Dear Dior Team,
I recently had the pleasure of being assisted by Darren at your Dior Ion boutique, and I couldn’t be more impressed with his professionalism, patience, and dedication. From the moment I stepped in, Darren provided warm, attentive service, taking the time to understand my preferences and offering thoughtful recommendations.
His deep product knowledge and genuine passion for the brand made the entire experience enjoyable and seamless. Despite my many questions, Darren remained patient, ensuring I felt confident and well taken care of throughout my visit.
Thanks to his exceptional service, I left not only with beautiful purchases but also with a truly memorable shopping experience. Darren is a true asset to your team, and I look forward to visiting again soon because of him.
Thank you, Darren, for your outstanding assistance!
Best regards,
Michelle L.
Arielle
1
Very disappointing experience at Dior Beauty. The store was empty, yet the staff showed no interest in assisting me. They offered no recommendations or explanations, and simply walked away, leaving me to try the lipsticks on my own. No makeup remover was provided, and when I asked about a lipstick I liked that was out of stock, they didn’t share any restock dates or suggest alternatives. Overall, the staff came across as snobbish and unhelpful. Not the level of service experienced from other Dior beauty stores.
Dor Yip
5
I was welcomed and served by a pretty lady named Jeana.
Excellent customer service.
She is friendly, knowledgeable, efficient and professional.
She gave me good recommendations and sample too.
She has such a personality that warms my heart. I will surely patronise again and bring my friends too.
She is a role model and an asset to your organisation.
Well done.
Thank you.
Rgds
Ms Dorison
Ryan Chan
5
Yunnah has been an incredible help and a true asset whenever I visit Dior Beauty, whether to restock my favorite products or explore new ones. She consistently offers valuable insights and thoughtful recommendations tailored to my skin’s needs. What truly sets Yunnah apart is her exceptional patience, deep knowledge, and genuine dedication to ensuring the best experience for her clients. I cannot recommend her highly enough!
Luxpropertysg Suaw
5
Zayden is a cheerful beauty consultant and his product knowledge is excellent. He told me that Ms. Dior series 1947 is the first to be launched in the market in Paris and subsequently the world. Please convey my appreciation to Zayden and keep up the good work. Jia You.