Audiologist is not Mt E approved vendor list or license from any medical institutions. Encountered very rude service. Skipped your q and will ask customer to come back later because customer needed to go to the toilet. Not very sure if the hearing test graph is plotted accurately using manual method. Hearing test equipment is quite old and not properly maintained. Experienced no sound initially. Audiologist didn’t even check until later. Button clicker was not functioning properly and u need to raise your finger . Conflicting instructions given before hearing test. Will market hearing aid that may not fit your need . Best to do hearing test specialist within the hospital building .
Wendy Hoon
5
The audiologist was helpful and patient when explaining my hearing issue. The hearing aids sound clear and are easy to use. Overall happy. Follow up sessions are useful as well.
Jodie W
5
I brought my grandma here when we noticed that she was hard of hearing. Mei was very thorough during the hearing assessment, explaining the results clearly and patiently to my grandma. She even spoke to my grandma in Chinese and used terms that were easy to understand for the layperson. Mei fitted my grandma with a pair of hearing aids to try it out for a while before we decided on the purchase. My grandma preferred a larger pair of hearing aids as she found it difficult to fit the small ones, and was afraid to lose it. Mei swiftly chose another pair for grandma and it suited her well. We are happy customers who enjoyed this high level of care and professionalism! We'll continue to visit Chung and Associates for follow up sessions and recommend them to our friends and family!
Chris Road Boss Quek
5
My mom loves the service and attention she gets when I bring her to Chung Audiology.
Since her hospital issued hearing aid became faulty, my mom is happy with the Siemens hearing recommendation from Chung Audiology and their follow-up service is so heartwarming and cheerful.
Highly recommended.
Citran Jai
1
Very bad product quality. The custom-made swim ear plugs are expensive but it doesn't work at all. Even after asking them to redo it, it doesn't work. Water will still flood the insides of the ear. And they do not refund for the faulty product even though it is under the consumer protection law. After testing out the swim ear plugs from guardian, we realise that it is the same thing in terms of its quality. But here they charge $170. At guardian, its only $10. Works the same. No difference. Don't waste your money here. To get your money, they will make all kinds of promises. The Medical board should look into this kind of shady business. They even assured us that we could claim from insurance for the earplugs. After it is made, my insurance rejected the claim because it is not prescribed by a doctor. Dishonest and bad service and definitely bad product.
mark chua
5
Absolutely very happy with Chung Audiology services from the very first day they helped me with my hearing aid. Strongly recommend them to persons with hearing issues
Alex
5
Went there to make customised ear plugs for filtering out noise. Prices are reasonable.
Bryan Tan
5
Friendly and professional staff that’ll process your paperwork and the test itself quickly :)