Absolutely loved Chamber and Yus was nice enough to suggest alternate sneakers even though I was looking for a particular pair of sneakers! Would def drop by for a visit again :)
Maggie Xue
1
Super bad service, even tho we bought our shoes here because this is the only place that have stocks.
The staff was rude and did not answer us throughout the shopping process. Poker face
Boon Chay C
1
Horrible service and super bad attitude from their staff. Even complaint or feedback to customer service also dint get any update. They just purely ignore you. If want to do business like this better close it.
Jona C
1
I’m sharing my feedback here because the store and its parent company, Limited Edt, don’t seem to offer a proper channel for feedback. I visited the store with my friend and was served by Dominic. Unfortunately, the experience was disappointing due to his unprofessional behaviour.
I was interested in two items and tried them on. When one of the pieces didn’t fit, I politely asked Dominic for a smaller size after he inquired about the fit. However, he seemed reluctant and dissatisfied about helping, which was evident from his facial expressions, something both my friend and I noticed. Wanting to give him the benefit of the doubt, we let it slide thinking maybe he was just having a bad day.
He went to check the availability of the smaller size but kept us waiting for about 15 minutes. When we followed up, he continued checking but eventually informed us the size wasn’t available, again with an annoyed and dismissive attitude. We tried to remain understanding, even though the store wasn’t busy and there were no other customers at the time.
I also had questions about the pricing and sale period (they were having a storewide sale) for the other piece I was interested in. Dominic answered them reluctantly, as though helping us was an inconvenience. When we mentioned that we’d think about the purchase and come back later, he rolled his eyes and smirked at us, which made us feel extremely uncomfortable.
What I don’t understand is why he even asked about the fit if he wasn’t willing to help. His attitude throughout made it seem like we were wasting his time, which was baffling given the lack of other customers, so it’s hard to see why we were treated this way.
This was the worst customer service I’ve experienced in Singapore, which is unfortunate because the store is well-stocked with interesting brands. I hope the management addresses such issues to ensure better service in the future. If you visit, I’d recommend avoiding Dominic for assistance.
Charlie
1
Dominic’s judgmental facial expressions and snide remarks when you don’t buy something make it seem like customers owe him a sale. I am absolutely disgusted by his attitude and won’t be stepping foot in this store again.
Matthew Grant
5
Always a great experience!
Top tier customer service, great display of products and always new merchandise & sales every week!
Dom looks out every time. Ask for him 👍🏾
Gary Lim
5
Great service , good selection of kicks. My go to for apparel
Kevin Wijaya
5
Look for Dominic when you’re in store, humble guy that always serves you with smile. He would go above and beyond to help you find what you’re looking for whether it’s a pair of shoes in other stores, or exchanging item. Appreciate your help as always! 🤝 …
Cheryl
5
Friendly and amazing staff! Thank you Ronald & Dzul!
Cheryl Lim
1
Don't bother. Visited before 9.30pm but was told they were closed at 9.26pm when there were still others inside the store.