Reviews for Beyond The Vines Design Post, ION Orchard
Lim Lim
3
If you’re looking for more option, may walk to Takashimaya outlet just nearby
Syazreema
2
Love BTV products, packaging, free gift-box etc but not so much on the customer service. My first time purchasing from the ION store and I could feel the unfriendly vibes from the sales girl (I don’t wanna expose her name here but feel free to reach out to me for details). Really made me think twice before buying lol cos I’d 100% go for customer service over anything else. Great product is important, and so is service.
Gabriel
5
A smaller store compared to the taka outlet but at least it is not as crowded as the one at taka. Service staff were friendly. Love the minimalistic design of the outlet too. Their 'plastic bag' design is rather unique and sleek too. When informed that it was going to be a birthday gift, staff gave a sticker and a nice bag too. Do note that if you spend $100 and above, you can join their membership which will have a $10 voucher to offset your purchase.
C K
2
I’m a big BTV fan, but was disappointed with my experience at the Ion branch. The salesperson was unfriendly and came across as rude, looking visibly annoyed whenever I asked about the products.
If you can, walk a little further to the Takashimaya branch instead—the shop is much bigger, and the service there is far warmer and more professional.
Sasais
1
Very disappointed with the sales ladies at the store. I was looking at a certain colour, and without even checking, they immediately told me it was online exclusive, when it’s actually not (I had checked the status before going to the store). It really killed the vibe of purchasing the bag, so I just walked off.
KJ Amurao
1
Just encountered such an unfriendly staff at the store. I needed lanyard attachments - because mine broke mid trip last week — that I would happily pay for but apparently it was free. She seemed unhappy to give them to me. Doesn’t cost much to smile and be helpful.
Icai Palero
5
I was assited by Charmain at the ION Orchard store and I'm pleased by her service and assistance 👌✨ I got the phone strap and she happily assist me to try different colors till I'm satisfied with my strap 🥰 …
T. Salwa Nabila J
5
The shop is kinda small. Doesn't have a lot of products but if you want to buy their best seller, I think they have all the products! The staff is really kind too.
Mellishia Sabharwal
5
Enjoyed my shopping experience at the store thanks to two lovely staff that made my shopping experience fun. Parviture and Charmain, you ladies are awesome!!