This has been our go to place whenever we need new specs, and every visit has been such a pleasant experience. The team here is always warm, friendly, and genuinely welcoming from the moment we walk in. Special mention to Sam, who consistently goes above and beyond to help us find the perfect pair of glasses.
Sam is incredibly patient and attentive, he takes the time to understand our preferences, explain the lens options, and even gives honest advice on which frames suit us best. It’s clear that he truly cares about helping customers make the right choice rather than just making a sale.
We’ve bought several pairs of specs here over the years, and the quality and service have always been excellent. From eye checks to fitting and after-sales support, everything is handled with professionalism and care. Highly recommend this place to anyone looking for great service, stylish frames, and a team that really values their customers.
Lim Peter
5
I’ve been a customer with Sam for over 20 years and couldn’t be happier. Recently he took great care looking after my wife new contact lenses .He’s professional, caring, and always takes the time to make sure everything is perfect. I trust him completely with my eye care and highly recommend him to anyone . Now the new shop is at Wisma :)
KJ KJ
5
Highly recommend Sam and his team!
Been going to Alexis Eyewear the last 2 decades for prescription glasses. Like many other customers, been following Alexis since they were at Paragon. Sam, the optometrist and his staff are professional, caring, knowledgeable, friendly and attention to details. They are always happy to engage in any adjustment services after purchase. Very customer-oriented service. Thank you.
Hertz
5
Needed new prescription glasses and Alexis Eyewear delivered! Fion, Hui Min, and Sam were amazing – super helpful, friendly, and patient. They made the process easy and enjoyable, offering great advice. Good selection of frames and a really positive vibe in the store. Very happy with my purchase and the excellent customer care. Thanks team!
Yukie Dohi
5
Big thanks to Sam! He was patient and gave me helpful suggestions on which frames are best for my daily needs. Ended up with a pair of glasses I really like. Happy with my purchase and with the good service.
YS Tan
5
I recently have a wonderful experience at Alexis Eyewear Boutique @Wisma Atria. Alexis just moved to @Wisma Atria from Paragon.
Mr. Sam Ng is an amazing staff. He is so professional., knowledgeable and friendly. I always like to go back to Alexis as they have the most sophisticated machine that can help you to get the proper prescription for your Eyewear. They also carry many top of the line fashionable eye frames which are also very durable. I would highly recommend Alexis to anyone who wants to look for a pair of new Eyewear.
Eleonora Leone
5
Amazing experience, Derek is just amazing. Great customer service, he takes care of everything, really devoted to customers, explains everything and takes time to walk you through everything. We have bought already three pairs of prescription glasses with them.
katharine de Vaal
5
What an exceptional experience from start to finish! I felt listened to from the moment I walked in and came out with not one but two pairs of glasses that have truly changed my daily life for the better. Huimin was an absolute standout! I can’t speak highly enough of Alexis Eyewear… they will be my ‘go to’ for a long time to come 😊 …
Andy Y
5
Brilliant experience with the team at Alexis. They were attentive to my needs and highly knowledgeable on everything and anything optical in providing me the right solution and eyewear for my aging, terrible Asian eyes. Highly recommended.
Shout out to Fion, Huimin and Sam. They were excellent. Especially Fion, she cleans well :)
Sze Ching Hong
5
Sam & his team at Alexis are my go-to for all my glasses/contacts. I have been going to Sam for more than 20 years. He always takes the time to understand my current needs and checks my vision with utmost care. He helps me to choose the right lens/frames and always picks the perfect frame each time to complement my face shape. He is really experienced. I’m happy with every pair of spectacles I got from him. Highly recommend Sam & his team !