Well made shoes that last for ages and excellent customer support. Highly recommended.
RENALDI ADAM
5
I have a product of homemade genuine leather shoes, I am from Indonesia, who knows your shop might be interested in selling them there
Lee Kok Wah
5
My experience at Alessandro Shoes | Djien Pte Ltd was memorable not only because of the quality of the products, but more importantly due to the exceptional service provided by Aveline. In an era where retail interactions can often feel rushed or transactional, Aveline delivered a level of professionalism, attentiveness, and genuine engagement that truly set this experience apart.
From the outset, Aveline was warm and welcoming, creating an environment that felt comfortable and unpressured. She took the time to understand my needs before offering recommendations, demonstrating strong product knowledge and an impressive attention to detail. Her explanations of the different styles, materials, and fit were clear and thoughtful, allowing me to make a well-informed decision with confidence. At no point did the interaction feel sales-driven; instead, it was evident that her priority was customer satisfaction.
What made the experience especially unique, however, was the depth of conversation that extended beyond footwear. During our interaction, we had a detailed and engaging discussion about finance and the volatility of current global markets. Aveline displayed a remarkable understanding of financial concepts and market dynamics, speaking thoughtfully about uncertainty, trends, and risk in a way that was both insightful and articulate. This level of financial knowledge was unexpected in a retail setting and added an intellectual dimension to the experience that made it genuinely enjoyable.
This combination of strong professional competence and intellectual curiosity speaks volumes about Aveline’s character. She is not only skilled in her role but also personable, well-informed, and capable of building meaningful rapport with customers. Her ability to seamlessly balance excellent service with engaging conversation reflects a high level of emotional intelligence and professionalism.
In conclusion, Alessandro Shoes | Djien Pte Ltd offers high-quality products, but it is individuals like Aveline who truly elevate the brand. Her dedication, knowledge—both in product and finance—and genuine approach to customer service made this visit stand out. I would highly recommend the store to anyone seeking not just quality shoes, but a thoughtful and enriching retail experience, and I would gladly return to be assisted by Aveline again.
Jason Boh
5
Ave has been one of the nicest person to buy from thus far, not to mention being humble and knowledgeable.
As they have grown to carry many brands, I also followed suit to purchase their well made lasting brogues and oxfords. 7 out of 10 pairs of my formal shoes came from them.
They also have “end to end” solution, be it shoe horn or shoe care. If you need it, it can even be delivered to your door step within a day. That is what I call service.
Norman Sin
5
Been buying on and off from Aveline over the years, and every single time has been an absolute pleasure. The shoes are of great quality and really durable yet really stylish. On and off they have really good deals that won't make you hesitate on spending for quality products.
Francien
5
Wonderful leather care products! I cleaned all my leather handbags and shoes, then used the conditioning spray and sponge provided to condition them. It was easy to use, smelt great and my leather items look so much better now! A must buy!!
Paul singh
5
Bought their leather care products and it was amazing. Too amazing that my mum saw it and she brought out her handbag collections for me to apply the leather spray. If i could rate it 10 star, i definately would.
Ryuji Lwin
5
Prompt delivery and great customer service. Going to buy more from them. Keep up the good work. Your products quality are outstanding too.
Alec Goh
5
Great selection for all my dress shoes for various occasions. Outstanding recommendation and service from Aveline! One word, eccezionale!