KH Tang
Bought a pair of shoes from Aldo orchard in early August. After 1-2 months, the side of shoes start to peel off. Photo taken 2.5 months after purchase.
ALDO ION Orchard
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ALDO ION Orchard
retail
Shoes
Location: Level B2, Unit Number #B2-19
Step into the world of contemporary fashion at ALDO ION Orchard, where style meets sophistication and the latest trends are always in season. Discover an exquisite collection of on-trend footwear and accessories designed to elevate every look, from casual outings to grand events. ALDO proudly presents a diverse range for both men and women, featuring everything from chic heels, elegant flats, and statement boots to stylish sneakers and polished dress shoes.
Complement your chosen footwear with their equally captivating selection of sophisticated handbags, versatile wallets, and eye-catching jewellery. Each ALDO piece is crafted with meticulous attention to detail, embodying quality materials and modern design. Whether you're searching for the perfect pair of shoes to complete a special occasion outfit or an everyday staple that combines comfort with cutting-edge style, ALDO at ION Orchard promises an inspiring and accessible shopping experience.
The ION Orchard boutique stays current with seasonal collections that reflect global fashion trends while remaining wearable for everyday life. Knowledgeable staff provide personalised styling advice, helping customers put together complete looks that express their individual style. With regular new arrivals and exclusive pieces available only at select locations, ALDO ensures that fashion-forward shoppers always find something fresh and exciting, making each visit an opportunity to discover the perfect finishing touch for any wardrobe.
Complement your chosen footwear with their equally captivating selection of sophisticated handbags, versatile wallets, and eye-catching jewellery. Each ALDO piece is crafted with meticulous attention to detail, embodying quality materials and modern design. Whether you're searching for the perfect pair of shoes to complete a special occasion outfit or an everyday staple that combines comfort with cutting-edge style, ALDO at ION Orchard promises an inspiring and accessible shopping experience.
The ION Orchard boutique stays current with seasonal collections that reflect global fashion trends while remaining wearable for everyday life. Knowledgeable staff provide personalised styling advice, helping customers put together complete looks that express their individual style. With regular new arrivals and exclusive pieces available only at select locations, ALDO ensures that fashion-forward shoppers always find something fresh and exciting, making each visit an opportunity to discover the perfect finishing touch for any wardrobe.
Level B2, Unit Number #B2-19
Operating Hours
Open Now
Closes in 6h 45m
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
(Today)
10 am–10 pm
Sunday
10 am–10 pm
Photo Gallery
ALDO store interior with shoes and bags displayed, and a sign offering 15% off.
Two embellished clutch bags, one beige and one black, displayed on a white shelf.
Interior view of an ALDO store showcasing shoes and handbags with a customer browsing.
The ALDO shoe store features a modern, illuminated facade with prominent signage and displays.
A well-lit display of ALDO shoes and handbags arranged on shelves.
The entrance of an ALDO shoe store, showcasing stylish footwear and accessories.
The entrance to the ALDO shoe store, showcasing stylish footwear and a modern store design.
The ALDO shoe store entrance with displays of shoes and handbags inside.
Interior view of an ALDO store showcasing necklaces, earrings, and handbags.
Interior view of an ALDO store showcasing handbags and shoes on display.
The ALDO store entrance displays a sale with up to 50% off and new arrivals.
Interior view of an ALDO shoe and handbag store with displays and customers.
Interior view of an ALDO shoe store showcasing various footwear and handbags.
ALDO shoe store interior with displays of shoes and bags, and a mannequin in the window.
ALDO shoe store window display featuring stylish heels and handbags with a fashion campaign poster.
A hand holds a black quilted handbag with gold hardware in a retail store.
Close-up of a brown leather shoe with white sole and brown laces.
Interior view of a well-lit shoe store showcasing various styles of men's and women's footwear.
The entrance to an ALDO shoe store with displays of shoes and handbags.
A display of stylish sneakers and handbags at a retail store.
ALDO Orchard store window display featuring a variety of stylish shoes and handbags.
A street view of the ALDO ION Orchard store with surrounding modern buildings.
The entrance to the ALDO shoe and accessory store, showcasing displays of handbags and footwear.
A large black pillar with the ALDO logo is in the foreground, with a busy shopping mall corridor behind it.
The ALDO shoe store features a modern interior with shoes and handbags displayed on shelves and platforms.
Close-up of a brown leather shoe with brown laces and white sole.
The ALDO store entrance showcasing shoes and bags with a promotional sign.
A well-lit display of men's shoes and bags, showcasing various styles and brands.
Interior view of an ALDO shoe store showcasing various footwear and handbags on display.
Interior view of an ALDO shoe and handbag store with displays of merchandise and customers.
Overall Rating
3.4
/
5
Based on 15 reviews
Mall Ranking
#1917
Out of 2294 shops
Category Ranking
Not enough ratings
Negative Reviews
T L
The bald non-chinese assistant supervisor on duty on 16 March 2025, 11.15am was incredibly rude. I was here to collect my items, and when Aldo called to ask me to head down they did not inform me to bring my receipt or anything. He responded in a really sarcastic manner “how am I supposed to give it to you if you don’t bring the receipt?” Then perhaps, establish a SOP for your staff when they call the customer to inform them on the things they need to verify the purchase, like how hospitals remind their patients to fast for 8hours prior to a blood test.
Carmen Hon Jia Min
Philippina or Thai lady wearing spectacles and short hair serving me. Terrible service. No greeting and js ask me what size I want and stroll into room to get me the shoes. After trying my shoes she asked how was it. I said not the best since i have wide feet. She then went silent and walked to another side. (no customers in store) I was like ??? I wanted to try another shoe, she told me no since your feet wide. I just stared at her. She then say you can try the one shoe for right feet for display. Then i asked: Can i have try on shoes for BOTH FEET? She then show expression and reluctantly went in the storeroom to get the shoes. Clear rude and lack of quality service for such a well known and trusted brand like Aldo. Super disappointed.
alice blowers
poor service very confused staff…unaware of discounts
Ed Chua
Customer service here was extremely terrible. 2 young girls were serving customers while the full timer just stood behind the cashier. When asking to try their shoes, they would have to check with the full time staff on stock availability. There wasn’t stock for a lot of their designs. When we tried to ask to try a 3rd shoe, the girl walked back to talk to the full time staff, and never came back. We stood there for a few minutes wondering what was going on. In the end, we walked out, leaving extremely disappointed. Customer service should never be like that in Singapore. Furthermore, this is Ion Orchard. Please train your staff and improve. Thank you.
Positive Reviews
Kristin Toh
Mei Chan provides professional and excellent customer service that I had bought a pair of sneakers from her Will definitely patronise in future
Syaura Nashwa Rasyiddin
Shahbaz and Mei Chuan are incredibly professional and wonderful. Mom didn’t have her size in-store, so they took it out upon themselves to get hers from a different branch. Lovely, genuine staff. :)
Hwee Ting Tan
We were greeted by a friendly staff named Ann during our visit to the ION outlet. Ann was extremely approachable and helpful during our visit. Thank you, Ann! 🥰 …
Gwen Tan
Bought 2 pairs of shoes. Had a great experience with warm and friendly service. The store manager Ann was lovely and helped me with Aldo / Atome sign ups to get discounts :)
MrA
Andrew has a positive working attitude and I am pleased that he served me. He helped to reserve a pair of shoes when the other staff were reluctant to do so. In particular, the female manager in plain clothing failed to impress me.
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