GRATiAE has established presence at Isetan Scotts operating as a beauty retail establishment offering cosmetics, skincare, or related products within the department store environment. Beauty retail within department stores benefits from foot traffic and the halo effect of the anchor tenant's reputation while providing curated selections and potentially exclusive brands or products not available through standalone stores or other retail channels.
Beauty retail success depends on factors including product curation aligning with target customer preferences and price points, knowledgeable staff providing guidance and recommendations, sampling opportunities allowing trial before commitment, and overall shopping experience from browsing through purchase. Department store beauty retail often provides more personalized attention than mass-market drugstore alternatives while remaining more accessible than ultra-premium specialty boutiques. Brand partnerships and exclusive offerings help differentiate from other retail channels.
GRATiAE operates during Isetan Scotts' standard hours benefiting from the department store's established customer base and foot traffic. The business serves beauty enthusiasts, shoppers seeking gifts, and customers requiring guidance for product selections appropriate to their needs and preferences. The location within a prominent Japanese department store at a premier Orchard Road address provides prestige and accessibility.
Orchard Road
Operating Hours
Closing Soon
Closes in 34m
Monday
9:30 am–9 pm
Tuesday
9:30 am–9 pm
Wednesday
9:30 am–9 pm
Friday
9:30 am–9 pm
Saturday
(Today)
9:30 am–9 pm
Sunday
9:30 am–9 pm
Menu information is not available at this time.
Photo Gallery
A beautifully decorated retail space with a Ferris wheel display and various beauty products.
A hand holds a pink tube of GRAtiAE Purifying Facial Cleanser with gold lettering.
A smiling employee at GRATiAE Isetan Scotts offers a peace sign, surrounded by skincare products.
Two women smiling and posing for a selfie inside a well-lit beauty store.
GRATiAE skincare products displayed with decorative elements and a golden mortar and pestle.
Visited Gratiae Scotts and i fell in love with Stephanie’s service. Very professional and knows her product well. Keep up the good work! will definitely come again and buy again from you!
Melvyn
First time coming across this skincare brand from the Netherlands, and the range recommended by the friendly, experienced staff Tracy was surprisingly pleasant. Not too strong or sticky, suitable for tropical climate for ours. Worth considering!
Ong Yu Jie
I met Tracy Chen in Isetan Scotts who is very friendly, helpful and always help me with the correct skincare products . I love to meet Tracy with full knowledge on the products which she recommended to me . Thanks to her excellent service which she deserves it.
Guat Cheng Tan
Was at the Isetan Gratiae yesterday and was served by Tracey. She is very patience, friendly and convincing. She gave me a free facial treatment to prove that the products are suitable for me. In the end I bought two sets of Survival Marine Complex from her. Many thanks to the professional and quality services given by Tracey.
herkimer herkimer
Yuen Ting demonstrated body and facial scrub that I found it’s good. She is patience to explain each product clearly to me. Would be keen to purchase items to try. Excellent customer service.