Temp 6 months CS Agent (Office Hours, Up to 2.5k) #HFT

Key Responsibilities

• Email Correspondence: Manage and reply to email enquiries from external clients/members regarding employee benefits.
• Claims Management: Handle, process, or refer claims related to health or other employee benefit schemes (e.g., outpatient, hospitalization, or group life).
• Benefits Administration: Explain policy coverage, verify member eligibility, and guide clients on benefits entitlements.
• Customer Support: Provide timely follow-up with clients to ensure claims are settled within agreed turnaround times (TAT).
• Documentation & Coordination: Collect accurate documentation, update systems, and coordinate with internal teams or medical providers for claims approval. 

Requirements:

• Diploma in any discipline
• Able to commit full 6 months

For interested candidates, please submit your latest resume to [email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599