Team Leader

At Shangri La Singapore, we are a heart warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family themed rooms supported by dedicated family focused amenities.

We are looking for a Team Leader to join our team!

Job Responsibilities

• Support the service team during daily operations
• Ensure smooth and efficient dining service for all guests
• Greet and seat guests in a friendly and professional manner
• Coordinate closely with kitchen and bar teams to ensure timely service
• Handle guest feedback, special requests, and resolve issues promptly
• Maintain cleanliness and setup of the restaurant before, during, and after service
• Ensure proper table settings, menu knowledge, and service flow

Requirements

• Minimum 5 years of experience as a Team Leader in a hotel, restaurant, or similar setting
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with a positive attitude
• Excellent grooming and professional appearance
• Flexibility to work shifts, weekends, and holidays as required
• Knowledge of food safety and hygiene standards