STUDENT MANAGEMENT EXECUTIVE

Job Description

Student Attendance

• Monitor and record student attendance daily using the biometric thumbprint system and other tools.
• Identify students with low attendance and issue formal warning letters in accordance with institutional policies.
• Take appropriate follow-up actions to address and rectify attendance issues.
• Contact students who have been absent to remind them of their responsibilities, using email or phone calls as necessary.
• Conduct periodic visits to classes to ensure that students are attending as expected and address any attendance-related concerns.
• Offer guidance and counseling services to students, addressing their academic and personal concerns.
• Work with administrative staff to ensure that attendance records are integrated with other student records and systems.

Student Personal Files

• Maintain and update student personal files (p-files) with accurate and current information, including personal details, academic progress, and any other relevant records.
• Ensure accurate entry of new data and timely updates to existing records to reflect changes in student status or information.
• Organize and categorize student files systematically for easy retrieval and efficient management.
• Prepare necessary documents related to student records, including transcripts, enrollment confirmations, and certificates, in a timely manner.

Student Inquiry

• Carefully listen to and understand the nature and specifics of student inquiries.
• Provide clear, accurate, and concise responses to student inquiries, ensuring that information is easily understood.
• Evaluate the effectiveness of support provided and make necessary adjustments to better meet student needs.
• Provide pastoral care and support to students, addressing personal and academic concerns.
• Assist in organizing and coordinating student affairs activities, such as orientation programs, workshops, and social events.
• Address and manage any other operational matters related to student services and administrative functions.

Selection Criteria

1. Strong verbal and written communication skills

2. Ability to work in groups

3. Customer Centric

4. Min 2 years of working experience in educational administration or any industry