Store Manager (Supermarket)

The Role

• Responsible for achieving customer satisfaction, sales and profit target for the store
• Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
• Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
• Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
• Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
• Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
• Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
• Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure
• Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
• Provide appropriate coaching and support to the team to develop a high performance team
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule (work day as per rostered)
• Willing to stand for long hours and enjoy interacting with customers
• Physical fit to carry 10-15 kg products
• At least 5 years managerial experience in the Retail industry