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Senior Guest Service Assistant

VILLAGE HOTEL CHANGI

Permanent, Full Time D17 Loyang, Changi

Posted: October 13, 2025

Job Description

Responsibilites:

  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

How to Apply

Please visit the store in person to apply for this position or contact the mall management for more information.

Apply Now

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