Senior Communications Officer

JOB PURPOSE

The Marketing Coordinator supports the Marketing & Communications team in planning, coordinating, and executing integrated marketing initiatives, with a strong focus on campaign and marcoms operations, and stakeholder coordination. The role ensures timely delivery of marketing outputs for local and global campaigns, while maintaining brand consistency and operational excellence across platforms.

PRIMARY ACCOUNTABILITIES

Procurement & Operations

● Lead departmental procurement processes (vendor sourcing, quotations PO coordinations)

● Track marketing budgets and maintain expense documentation

● Ensure timely vendor payment submissions and compliance with internal processes

● Maintain marketing asset archive (photos, videos, AV materials) in an organised manner

● Manage marcoms inventory and orders, ensuring that all stocks are accounted for and recorded

● Lead volunteer deployment for the marcoms department

Database & Outreach Management

● Maintain and update outreach databases and mailing lists

● Support email marketing deployment and list segmentation

● Ensure compliance with PDPA and data governance requirements

● Manage and respond to general enquiry emails in a professional and timely manner

Website Management

● Webmaster to update content, event pages, and campaign landing pages

● Lead the production of eNewsletters and/or any Magazines

● Assist in basic SEO hygiene

Other Ad-hoc tasks

● Support event management / photography when assigned

● Support social media content creation & communities management efforts

● Support in marketing account servicing task

Content Creation

● Assist in copyediting and writing of human interest stories and event stories.

JOB SPECIFICATIONS

Qualifications & Experience

● Diploma/ITE/NITEC Holder in Communications / Business Administration

● While experience in administrative support is preferred, fresh polytechnic / ITC graduates are welcome to apply

● Excellent written and spoken communications skills in both English and a 2nd language.

Additional Skills and Knowledge

● Organised, keen eye for detail, digitally savvy

Desired Behavior

● Able to work independently, but is also a good team player

● Is self-motivated, resourceful and innovative

● Multitasker, proactive, independent, meticulous and adaptable to change

● Good interpersonal skills, with the ability to relate well to people at all levels

● Enjoys working with volunteers