Sales Supervisor

📍North-East/East Area outlets
⏰Rotating shifts (No fix morning shift)

▶️Job Responsibilities:
• Supervise and lead a team of staff members to deliver good service quality and customer satisfaction.
• Foster a positive working environment and team cohesion.
• Address customers' complaints and resolve issues promptly.
• Monitor customers' feedback and implement improvements.
• Recruiting, conducting training and onboarding for new employees.
• Schedule shifts and manage employees' workloads.
• Oversee inventory levels and stock replenishment.
• Conduct regular stock audits and manage stock discrepancies.
• To perform cashiering function and manage opening/closing of daily cash sales handling and financial transactions.
• Train staffs on safety procedures and protocols.
• Maintain a clean and organized outlet environment.

▶️Job Requirements:
• SINGAPOREANS ONLY
• Proven experience in Retail Sales/F&B environment with at least 1-2 years in a Supervisory or Management role.
• Strong leadership and team management skills with the ability to motivate and develop staffs.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including weekends & public holidays.
• Willing to cover another outlets when necessary.