Sales Co-ordinator

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Sales & Marketing Department.

Job Summary:

Reporting to the Director of Sales (DOS), you will be providing administrative support to the Sales & Marketing department of the Hotel.

Job Responsibilities include, but not limited to:

• Manage the DOS's diary to co-ordinate meetings, appointments and to ensure smooth running of such meetings.
• Take meeting minutes.
• Preparation of memos, corporate letters, proposals, agreements reports etc. in a clear, precise and accurate manner for the Sales Team.
• Maintain record of collaterals and corporate gifts, ensure that stocks are readily available when required.
• Maintain the office stationery stock and requisite when required.
• Responsible for handling visitors, emails and telephone calls in an efficient and courteous manner. Ensure that all messages are communicated to the person concerned.
• Keep in view of the existing developments and events in the hotel and following up when necessary.
• Assists in planning and scheduling daily appointments for the Sales Team.
• Ensure that the filing system is properly maintained, for easy reference and retrieval of information.
• Maintain and update all accounts and their bookings. Maintain an accurate and update clients’ database from time to time.
• Assist in preparing proposal and contract for the Managers.
• Assist in preparing the month end reports and manage booker’s loyalty program.
• Ensure that clients’ profiles are recorded and updated in the databases.
• Assist to promote and nurture good relationships with key accounts of the Hotel and other sources of potential business. Maintain and promote corporate image of the Hotel.
• Assist to conduct site inspections in the Hotel.
• Follow proper reservation procedures and ensure that the relevant forms are completed timely and accurately.
• Assist to follow up on prospect and tentative bookings for Sales Team to close sale or confirm the bookings.
• Perform any other duties as may be assigned from time to time by the management.

Requirements

• Diploma or equivalent qualification in Hospitality, Business, or related fields.
• Prior experience in hotel sales coordination or hospitality administration is preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office.
• Able to work under pressure and meet tight deadlines.
• Customer-focused with strong attention to detail.
• Able to commence work within short notice would be advantageous.

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.