Sales Assistant

Company Description

At Arom W, we are committed to providing an enjoyable, risk-free shopping experience. Empathizing with our customers’ concerns, we provide a 100% guarantee of authenticity on everything we sell. To combat counterfeits and protect our customer investment, our team of brand experts meticulously inspects each item by hand. We only sell pieces we would proudly wear ourselves, to make customer complete order with confidence.

Skills & Experience

• Minimum of 1 – 2 years of retail experience
• Ability to adapt and multi-task in a fast-changing, retail environment
• Strong communication skills, both written and verbal

Key Responsibilities

• Deliver exceptional customer service to every walk-in and returning client.
• Understand the basic knowledge of luxury designer brands (e.g., Chanel, Louis Vuitton, Hermès).
• Assist customers with styling advice and product recommendations to drive sales to achieve sales target.
• Maintain the boutique's cleanliness, organization, and visual standards.
• Handle point-of-sale transactions accurately and efficiently.
• Tag and display new arrivals while supporting stock intake and inventory checks.
• Build relationships with clients through follow-up and tailored service.
• Stay updated on current luxury fashion trends and resale value.

Qualifications

• Excellent communication and interpersonal skills
• Sales experience and customer service skills
• Strong sense of responsibility and willing to learn luxury brand knowledge
• Ability to work in a fast-paced environment and meet targets
• Knowledge of sales techniques and strategies
• Team player and ability to work independently
• Fluency in English is a MUST and Mandarin is a plus

Benefits

• Basic + Commission
• Work location: Central Orchard