Sales Admin

Role Overview

The Sales Admin provides full administrative and coordination support to the Sales and Business Development team. This role ensures sales operations run smoothly through accurate reporting, timely responses to enquiries, and proper CRM management.

Key Responsibilities

• Provide full administrative support to the Sales team

• Prepare, update, and maintain sales reports and trackers

• Respond to company WhatsApp messages and handle basic enquiries

• Manage email replies and perform simple lead qualification

• Coordinate and manage the BD Manager’s calendar and meeting schedules

• Maintain and update CRM records using NetSuite

• Support sales follow-ups, documentation, and internal coordination

• Handle other sales-related administrative tasks as required

Requirements

• Strong organisational and administrative skills

• Good written communication skills

• Comfortable handling calls, WhatsApp and email-based customer enquiries

• Attention to detail and ability to manage multiple tasks

• Basic understanding of sales processes and lead management

• Experience with CRM systems is a plus (NetSuite preferred)

• Proficient in Google Workspace or Microsoft Office tools

Ideal Candidate

• Detail-oriented and reliable

• Able to work independently and follow up on tasks

• Comfortable supporting a fast-paced sales environment

• Clear, professional communication style