Revenue Manager

Company Overview / Employee Value Proposition

IBIS SINGAPORE NOVENA is located on Balestier Road, just a few minutes’ walk to Novena MRT (subway) which is two stops from the city center shopping of Orchard road, surrounded by some of Singapore’s major medical facilities and well known eateries – in a city famous for its multi cultural and outdoor dining.

Job Summary

You will lead the hotel’s revenue management strategy by collaborating closely with senior management to optimize pricing, inventory, and sales strategies. Your role drives measurable business outcomes through data-driven forecasting, market analysis, and cross-departmental coordination to maximize revenue and customer satisfaction.

Responsibilities

• Collaborate with senior management to define and implement the hotel’s budget and revenue strategy aligned with business goals
• Develop and execute pricing strategies and yearly rate tables for all market segments to optimize revenue
• Prepare detailed forecasts and lead revenue meetings to align cross-functional teams on performance and strategy
• Monitor and update rates and restrictions across all distribution channels to maximize inventory utilization
• Collect, analyze, and integrate daily market and competitor data to inform strategic decisions and produce benchmarking and performance reports
• Maintain and analyze the revenue reporting system to identify reservation patterns and revenue opportunities
• Stay current with software and data management trends to enhance revenue management tools and processes
• Maintain comprehensive knowledge of hotel products, rates, and promotions to support cross-selling initiatives
• Conduct regular competitive analysis by visiting competitor hotels and providing weekly market intelligence updates
• Collaborate with the Director of Sales and Marketing (DOSM) to identify and pursue new market segments and prepare sales proposals
• Communicate the hotel’s brand and value proposition positively to customers and partners to enhance market presence
• Proactively manage revenue and cost controls through strategic actions rather than reactive measures
• Attend scheduled hotel revenue meetings and contribute insights to support continuous improvement
• Foster a professional and cooperative team environment by promoting high standards of grooming, conduct, and collaboration
• Ensure compliance with hotel policies, operational standards, and disciplinary procedures to maintain a productive workplace
• Anticipate customer needs and deliver prompt, caring service to enhance customer satisfaction and loyalty
• Support colleagues across departments flexibly to meet business and customer needs
• Perform other reasonable duties as assigned to support hotel operations and business objectives