Retail Manager (Operations) | Orchard | 5 days | $4K - $5K + AWS + VB

Location: Orchard
Working Hours: 9:00 AM – 6:00 PM (Monday to Friday)

About the Role

Our client is seeking a highly driven and resilient Operations Manager to oversee day-to-day operations and support the continued growth of a world-class luxury brand. This role is ideal for someone who thrives under pressure, remains optimistic in fast-paced environments, and enjoys building structure, efficiency, and strong working relationships across teams and partners.

You will play a key role in ensuring operational excellence, administrative efficiency, and seamless coordination across business functions while supporting senior leadership.

Key Responsibilities

• Provide leadership and operational oversight to ensure effective controls, systems, and reporting procedures are in place.

• Establish operational plans, budgets, performance measurements, and resource allocation; review progress and outcomes regularly.

• Coordinate with landlords, vendors, and contractors on all operational matters.

• Oversee warehouse and inventory management, including import/export logistics to maximise efficiency and accuracy.

• Liaise with IT vendors to coordinate system maintenance and software updates.

• Ensure all repairs and maintenance works meet required standards and remain within budget.

• Research and implement strategies to support manpower planning and resourcing needs.

• Lead and manage Office Administration and Service Administration teams.

• Build and maintain effective working relationships across internal teams and stakeholders.

• Manage daily agendas, calendars, and schedules, coordinate meetings and travel arrangements for the General Manager.

• Handle travel logistics including flight bookings, hotel accommodation, and visa applications.

• Perform any other duties assigned by the General Manager of Steinway Gallery.

Requirements

• Diploma / Degree in a relevant field with at least 3 years of working experience.

• Highly independent, responsible, and resourceful.

• Flexible, resilient, and able to work well under pressure.

• IT-savvy with good proficiency in Microsoft Office.

• Basic accounting knowledge is an advantage.

• As this is a music consumer industry - applicant who has appreciation for music is a plus, but not mandatory.
  

  
  

  📩 Apply Now

  Send your resume (MS Word format) to:

  📱 WhatsApp / Telegram: 8509 0409

  Please include your availability, notice period and expected salary in your application.

  Only shortlisted candidates will be notified.

  —

  Annie Hoang (R25158747)

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