Restaurant Guest Relations Host / Hostess

We are looking for a warm, energetic, and service‑driven Guest Experience Host / Hostess to join our team. You will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring every visitor enjoys a smooth, memorable experience from arrival to departure.

Key Responsibilities

• Provide a welcoming, friendly, and professional first impression to all guests
• Assist with check-in, registrations, or visitor management procedures
• Guide guests to meeting rooms, facilities, and relevant points of contact
• Manage reception or host station, ensuring cleanliness and readiness at all times
• Respond to guest inquiries and resolve issues promptly
• Coordinate with internal teams to support events, meetings, or guest‑related activities
• Maintain accurate visitor logs and uphold safety/security protocols
• Support administrative or hospitality tasks as needed

Requirements

• Experience in hospitality, reception, customer service, or front‑of‑house preferred
• Excellent interpersonal and communication skills
• A positive, polished, and professional demeanor
• Strong multitasking and problem‑solving abilities
• Ability to work in a fast‑paced environment
• Proficiency with Microsoft Office and/or guest management systems (preferred)
• Flexibility to work shifts, weekends, or evenings (if applicable)