Restaurant Guest Relations Host / Hostess
KILLINEY 88 PTE. LTD.
Posted: March 15, 2026
Job Description
We are looking for a warm, energetic, and service‑driven Guest Experience Host / Hostess to join our team. You will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring every visitor enjoys a smooth, memorable experience from arrival to departure.
Key Responsibilities
- Provide a welcoming, friendly, and professional first impression to all guests
- Assist with check-in, registrations, or visitor management procedures
- Guide guests to meeting rooms, facilities, and relevant points of contact
- Manage reception or host station, ensuring cleanliness and readiness at all times
- Respond to guest inquiries and resolve issues promptly
- Coordinate with internal teams to support events, meetings, or guest‑related activities
- Maintain accurate visitor logs and uphold safety/security protocols
- Support administrative or hospitality tasks as needed
Requirements
- Experience in hospitality, reception, customer service, or front‑of‑house preferred
- Excellent interpersonal and communication skills
- A positive, polished, and professional demeanor
- Strong multitasking and problem‑solving abilities
- Ability to work in a fast‑paced environment
- Proficiency with Microsoft Office and/or guest management systems (preferred)
- Flexibility to work shifts, weekends, or evenings (if applicable)
How to Apply
Please visit the store in person to apply for this position or contact the mall management for more information.
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