Resort Front Desk Executive (Supervisor)

Shangri-La Rasa Sentosa, Singapore

We are looking for Front Desk Executive (Supervisor)

As the Front Desk Executive (Supervisor), we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Has relevant experiences in the hotel industry, with knowledge in Opera PMS system, knowledgeable in the check in/out system and processes from arrival to departure.
• Preferably comes from a hotel management-related education background or relevant experiences in hotel's Front Desk operations.
• Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
• Willing to work shift

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!