Regional Digital Product Lead (Bank I Indonesia Market I Up to $11K)

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure to learn about banking products and services domain
• Central Location

The Job

1. Regional Digital Product Lead for Market – Indonesia
2. Key Point of Contact (PoC) for all digital build requests coming from country related matters
3. Managing demand, ensuring requirements build, chasing tech on solutions, budget and approvals.
4. Key person to Arbitrate and triage for journey deviations from region and requests which are unique from country and do not have any regional journeys.
5. Run the Country platform council to track, report and escalate when items are delayed and help is needed

1. Develop Digital Product Proposition:

•  Partner with country and Product to formulate sound digital product proposition that appeals to customers
• Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

2. Design Customer Journey with data in mind:

• Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints
• Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience
• Study customer profile, segment & transactional behaviours. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

The Talent

• Strong communication and presentation skills to engage senior stakeholders across country and regional teams.
• Ability to manage and prioritise multiple digital product requests, translating business needs into clear requirements for tech.
• Experience in digital product management or digital delivery within banking, fintech, or large consumer digital platforms.
• Strong stakeholder management skills with the ability to mediate between regional standards and unique country needs.
• Bahasa Indonesia proficiency is a plus, as the role works closely with the Indonesia market.

Next Steps

• Send your resume to [email protected]
• Email Topic: Regional Digital Product Lead

Wu Yue Shan
EA License No: 91C2918
Personnel Registration Number: R25138923