Public Engagement & Ops Executive (Data/Central, Up 3,000,)

The Opportunity:

• Our Client is a well‑established organisation in the public-facing/Govt sector, working closely with multiple partners and stakeholders to deliver programmes, campaigns and initiatives that engage the community
• Location: Central/Orchard
• Salary: Up to $3,000 (depending on experience)
• 1 year contract (Renewable) - Can convert with good performance
• Working hours: 8.30am - 6pm

Job Responsibilities:

• 1. Public Correspondence

  • Draft clear, accurate, and timely responses to enquiries and feedback from members of the public
  • Ensure all replies align with established policies, guidelines, and service standards

  2. Stakeholder Management

  • Manage and respond to queries from stakeholders, including schools
  • Provide operational support relating to school canteen operations and school bus services

  3. Site Visits & Issue Resolution

  • Conduct on-site assessments of school canteen operations and school bus services
  • Identify operational issues and collaborate with relevant parties to troubleshoot and resolve problems
  • Document findings, insights, and recommendations from site visits

  4. Surveys & Feedback Collection

  • Assist in planning, administering, and conducting surveys
  • Compile survey responses and ensure accurate documentation of findings

  5. Data Management & Reporting

  • Perform precise data entry and maintain databases and records
  • Analyse data and prepare summaries, reports, and presentation materials for management review

  6. Records Management

  • Maintain organised and up-to-date filing systems in line with record‑keeping requirements
  • Ensure information is properly documented, updated, and easily retrievable

Job Requirements:

• Any Diploma or equivalent and above
• Strong written communication skills
• A meticulous and organised approach to work
• Ability to coordinate with multiple stakeholders
• Comfortable working on-site and interacting with partners on operational matter
• Proficiency in data handling and basic data analysis

Next Step:

• Prepare your updated resume and Simply click on 'Apply here' to drop your resume or send your resume to [email protected]

Eugene See

Direct Line: 8889 1296

EA License No: 91C2918

Personnel Registration Number: R21102460