Product Specialist- Solar Film installation(Commercial/Residential buildings)

Job Title: Product Specialist – Solar Film Installation (Commercial/Residential Building)

Job Summary

We are seeking a knowledgeable and results-driven Product Specialist – Solar Film Installation to support the promotion, specification, and successful application of solar control films for commercial/residential/buildings. The role combines technical expertise, customer support, and sales enablement to ensure optimal product selection, installation quality, and customer satisfaction.

Key Responsibilities

Product & Technical Expertise

• Serve as the technical expert on solar, safety, and decorative window films for buildings.
• Advise clients, architects, consultants, and contractors on appropriate film solutions based on performance requirements (heat rejection, UV protection, glare control, safety, and aesthetics).
• Conduct site assessments and recommend suitable products and installation methods.
• Support troubleshooting of product performance or installation issues.

Sales & Business Support

• Support the sales team with product presentations, demonstrations, and technical proposals.
• Assist in preparing technical specifications, submittals, and compliance documentation.
• Participate in client meetings, project pitches, and industry events.
• Identify opportunities for upselling or cross-selling related products.

Installation & Quality Control

• Provide guidance and training to installers on proper installation techniques and best practices.
• Ensure installations meet company quality standards, manufacturer guidelines, and warranty requirements.
• Conduct post-installation inspections when required.

Market & Product Development

• Monitor market trends, competitor products, and customer feedback.
• Support new product launches, including training materials and technical documentation.
• Collaborate with suppliers and internal teams to improve product offerings.

Qualifications & Experience

• At least a Diploma in Civil/Structural Engineering, Mechanical Engineering, Electrical Engineering, Architecture, Building, or an equivalent discipline, Nanyang Polytechnic, Ngee Ann Polytechnic, Republic Polytechnic, Singapore Polytechnic, or Temasek Polytechnic.
• 2–5 years of experience in solar film, window films, building materials, façade systems, or a related technical sales role.
• Hands-on experience or strong knowledge of solar film installation for buildings is highly desirable.
• Understanding of building performance standards, energy efficiency, and solar heat gain concepts.

Skills & Competencies

• Strong technical and analytical skills.
• Excellent communication and presentation abilities.
• Customer-focused mindset with problem-solving skills.
• Ability to work independently and collaboratively with sales and technical teams.
• Willingness to travel to project sites as required.

Key Performance Indicators (KPIs)

• Successful support of sales projects and conversions.
• Accuracy and effectiveness of product recommendations.
• Installation quality and reduction in post-installation issues.
• Customer satisfaction and repeat business support.

What We Offer

• Competitive salary and performance-based incentives.
• Training on advanced solar film technologies.
• Supportive and collaborative work environment.