Perm Customer Service & After Sales Support Executive (West, Office Hours) #BLM

Jobs Responsibilities

• Manage and resolve customer enquiries across phone, email, social media and live chat channels in a timely manner

• Coordinate with internal departments to ensure effective resolution of service issues and escalate recurring trends where necessary

• Maintain accurate and timely documentation of all customer interactions in the CRM system

• Process and invoice local and export spare parts orders; manage spare parts inventory and stock monitoring

• Prepare weekly and monthly service reports and support ad hoc duties and projects as assigned

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.