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PATIENT RELATIONS EXECUTIVE

DP DENTAL PTE. LTD.

Permanent, Full Time Islandwide

Posted: January 30, 2026

Job Description

  • Pleasant personality and positive attitude

  • Excellent communication and interpersonal skills

  • Active listening skills

  • Able to explain things in a friendly and professional manner

  • Good telephone etiquette with pleasant voice

  • Caring, helpful and supportive by nature

  • Strong sense of responsibility and ability to do what it takes

  • Meticulous, systematic and well-organized

  • Proactive, flexible, versatile, adaptive to change with can-do attitude

  • Good computer knowledge

  • Ability to set priorities and multitask well in a fast paced environment

  • Able to commit to 5• days• of variable shift work

  • Minimum Diploma / Bachelor Degree in any discipline

Job Responsibilities:

  • A keen and resourceful learner to understand more about dental knowledge, able to explain dental treatment procedures and oral home care instruction to our patients

  • Attend to all patients' enquiries in a timely and professional manner

  • Service excellence

  • Manage appointments and schedule for all clinicians

  • Be our brand ambassador and build good relationship with patients

  • Make follow up calls and handle treatment coordinating work

  • Provide clinicians and patients administrative support

  • Educate patients on our dental philosophy and treatment

  • Use Patient Management System and office software efficiently

  • Come up with new ideas and proposals for improvement projects

  • Actively take part in enhancing overall patient service experience

  • Initiate or participate in improvement projects to increase work efficiency and productivity

How to Apply

Please visit the store in person to apply for this position or contact the mall management for more information.

Apply Now

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