Operations Manager - Restaurant

Operations Manager – Restaurant

Job Description & Requirements

For this restaurant, we can use your positive energy, vibrant personality and work ethic. As the Operations Manager of the restaurant, you have the opportunity to lead a strong team of specialist to curate a creative and unique dining experience for our guests.

Main duties & responsibilities:

• Organize the work in the restaurant and plan roster and activities for employees.
• Check grooming of employees.
• Work closely with chefs and sommelier.
• Conduct half-yearly check-in and performance appraisal with employees.
• Discuss menu planning with chef.
• Supervise service activities, mise-en-place, arrangement of tables and chairs, service equipment, etc.
• Check and handle guests’ feedback.
• Responsible for overall service provided.
• Keep kitchen employees informed of the state of affairs in the restaurant.
• Manage and maintain stock, and place and check purchases.
• Be present at meetings and training sessions.

The following qualities are essential for the role:

• Several years of experience in management within hospitality, and at least 3-year experience in Michelin star restaurant, preferably with extensive knowledge of wine and beverage.
• Experience and be able to lead, guide and train the service team to ensure service excellence.
• Passionate and committed, flexible, service minded, energetic, motivated and able to motivate and inspire.
• Action-oriented, problem-solver and have an eye for detail.
• Proficient in general computer knowledge, including a working knowledge of point of sale systems.
• Strong communication skills in English