Operations Manager

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark.
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Budget monitoring and analysis
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Point of contact for service request, feedbacks & all contractual requirements
• Ensuring, monitoring & checking of all project monthly report submission requirements for billing.
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training 

Requirements: -

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license