*NEW* 6 Months Contract Call Centre (Banking) ($4K) #NJA

*Banking Industry*

Responsibilities

• Handle customer interactions via phone and/ or emails within stipulated timeframe.
• To cross-sell the bank products and services when appropriate.
• Actively perform channel migration to automated channels
• Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards.
• Provide continuous feedback on workflow and productivity improvements
• Resolve customers’ feedback/ issues within guidelines

SALARY RANGE: $3,500 TO $4,000

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599