Luxury Watch Specialist

This role sits at the intersection of luxury timepieces, operations, and customer engagement. You’ll be involved in the end-to-end handling of watches, supporting both commercial and back-office functions while working closely with internal teams.

Key Responsibilities

·       Engage customers on watch acquisitions, pricing discussions, and general enquiries.

·       Coordinate servicing, repairs, protective film applications, and stock management.

·       Assist with timepiece verification and preparation of supporting documentation.

·       Contribute to sales and marketing efforts through watch photography, basic editing, and online listings.

·       Support day-to-day administrative and simple accounting tasks.

Requirements

·       Diploma, Bachelor’s degree, or equivalent practical experience.

·       Background in luxury watches, horology, or pawnshop operations will be advantageous.

·       Strong verbal communication and people-handling skills.

·       Self-motivated, target-driven, and comfortable working independently.

·       Willingness to work retail hours, including weekends (5-day work week).