Laboratory Operations Executive | South

Laboratory Operations Executive

Adecco is seeking a Laboratory Operations Executive for a client in Singapore. The role focuses on improving work processes and customer relations to enhance service quality. Responsibilities include leading customer service surveys, analysing feedback, and implementing process improvements. You will also manage payment tracking and equipment issuance, coordinate preparation and courier logistics, and conduct quality checks on returned equipment while maintaining customer communication.

What You Will Do?

• Enhance work processes and customer relations to elevate service quality
• Lead customer service surveys, analyze feedback, and drive process improvements
• Track application payment and equipment issuance to ensure efficiency and accuracy
• Coordinate equipment preparation, distribution, and courier services for streamlined logistics

Your Skills

• Relevant working experience in a service laboratory will be an advantage.
• Minimum Diploma-level education.
• Proficient in Microsoft Suite for data management.
• Good interpersonal communication skills for customer interaction.