Junior Martech Analyst

For a dynamic and fast-paced environment, we are seeking a Business Analyst specializing in CRM and MarTech platforms. This role is perfect for individuals who thrive in lean settings and are eager to influence the learner experience from lead generation to enrollment and retention. You will work closely with business and technology stakeholders to enhance processes and support the operational aspects of marketing technology and CRM platforms across digital channels. Your expertise will be crucial in translating business requirements into functional specifications and supporting system integrations and product enhancements

What You Will Do?

• Support the functional and operational aspects of MarTech and CRM platforms across digital channels
• Collaborate with stakeholders to gather, analyze, and document business and functional requirements
• Translate business requirements into functional specifications, user stories, and system configuration requirements
• Support CRM and MarTech platform operations, including data quality checks and configuration changes
• Assist in system integration initiatives involving CRM and other enterprise systems

Your Skills

• Diploma in Information Technology, Information Systems, Business, or a related discipline
• At least 1 year of experience in business analysis, CRM operations, or MarTech roles
• Strong analytical skills to gather and document business and functional requirements
• Experience with CRM and MarTech platform operations and integrations
• Ability to support testing activities, including SIT and UAT, and validate fixes

Next Step

Prepare your updated resume, send to the following email: [email protected] or contact +65 9234 8691 for quick response

*Only shortlisted candidates will be contacted*

Summer Phua Mei Xuan

EA License No: 91C2918

Personnel Registration Number: R1110984